Northern GeoSeptic, Inc. · 1 day ago
Client & Project Coordinator
Ely, MN
Full-time
Onsite
New Grad, Entry Level
$22/hr - $25/hrNorthern GeoSeptic, Inc. is a family-run engineering firm based in northern Minnesota specializing in septic services. The Client & Project Coordinator will be the first point of contact for clients, ensuring smooth project flow and excellent client communication while managing intake, coordination, and documentation processes.
Civil Engineering
Responsibilities
Client care & communication
Answer phones and emails with warmth, confidence, and professionalism
Guide clients through next steps and set clear expectations
Make clients feel supported, informed, and taken care of
Client intake & coordination
Run new projects through our intake system from first contact through project setup
Gather missing information and follow up to prevent projects from stalling
Coordinate with counties, clients, and industry partners to keep timelines tight
Permitting & report prep support
Assemble permit and report packets accurately and on time
Track document flow and close loops so nothing gets missed
Prepare draft materials for internal review
Invoicing & project closeout
Generate and send invoices to clients
Enter payment details in the payments system
Follow up respectfully on past-due invoices
Closeout projects in our system
Systems & QA mindset
Follow workflows consistently and notice when something is not right
Log friction and help us improve the system over time
Work closely with our team on training, quality checks, and process refinement
Qualification
Required
Experience in environments where accuracy, follow-through, and clear communication matter is a plus, including: Permitting or regulated paperwork, Project coordination or operations support, Administrative roles with real responsibility, Healthcare or clinic front-office work, Construction, engineering, or professional services offices
Warm, steady, and confident with people — clear, calm, and professional on the phone and in writing
Naturally organized — you like checklists, systems, and clean workflows, and you notice when things can run better
Proactive and responsive — you close loops, follow through, and don't need reminders to finish what you start
Detail-sharp and honest — accuracy matters to you, and when something's not right, you address it directly and fix it
Comfortable managing real volume — you can juggle multiple projects without panic or chaos
Benefits
Paid Holidays & Time Off
Company
Northern GeoSeptic, Inc.
We provide residential and commercial septic services and site development solutions.
Founded in 2023
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase