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Minnesota Department of Human Services · 1 hour ago

Operations Support Specialist / Office & Admin Specialist Sr

St Paul, MN

Full-time

Hybrid

Senior Level

$22.23/hr - $30.09/hr

The Minnesota Department of Human Services is dedicated to improving the well-being and quality of life for all Minnesotans. The Operations Support Specialist will provide essential administrative support, manage schedules, and collaborate with divisions to ensure timely performance of business requirements and communication processes.

Government Administration

No H1B

Responsibilities

Performing and/or assuring the timely performance of all business requirements established in the administrative policies and procedures and standard operating practices

Providing administrative support as required by PIO

Managing schedules and meeting document production/processing

Providing support for division communications and human resource processes and procedures

Working in collaboration with and providing administrative support as required to PIO and its reporting Divisions

Qualification

Administrative proceduresAccounting/budgeting experienceDatabase managementMicrosoft WordExcelCustomer service skillsTranscriptionSharePointAdobeCommunication skillsCollaboration

Required

Development of administrative and programmatic procedures assisting with forms and all processes related to hiring and the onboarding process

Accounting/budgeting/expense experience managing, preparing, and submitting financial and accounting paperwork, such as expense reports

Database, documents, and records management relating to documents or records retention

Word processing experience with the following computer applications - Microsoft Word, Outlook, SharePoint, and Adobe

Customer Services skills managing voicemail, incoming and outgoing mail, and email correspondence

Transcription

Spreadsheets creation/development and editing experience using Excel

Preferred

Working knowledge of the statutes, rules, policies, mission and duties of the PIO unit in relation to the Department as a whole, to consumers, other governmental agencies, and internal and external stakeholders

Understanding of principles and techniques of program planning, development, and evaluation

Working knowledge of principles of data collection, analysis, and presentation

Ability to learn, understand, and apply new technologies to maximize efficiencies and organize complex information in a meaningful way

Excellent writing and speaking skills

Ability to develop and maintain professional working relationships and work collaboratively and respond flexibly to changing and sometimes conflicting priorities and demands

Variety of experiences working effectively with others from different backgrounds and cultures

Benefits

Paid vacation and sick leave

12 paid holidays each year

Low-cost medical, dental, vision, and prescription drug plans

Fertility care, including IVF

Diabetes care

Dental and orthodontic care for adults and children

6 weeks paid leave for parents of newborn or newly adopted children

Pension plan that provides income when you retire (after working at least three years)

Employer paid life insurance to provide support for your family in the event of death

Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury

Tax-free expense accounts for health, dental, and dependent care

Resources that provide support and promote physical, emotional, social, and financial well-being

Training, classes, and professional development

Tuition reimbursement

Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support

A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance

Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues

Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care