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LIV Golf · 19 hours ago

Technology Support Engineer

New York

Full-time

Hybrid

Senior Level

$100K/yr - $115K/yr

7+ years exp

LIV Golf is a global golf league that innovates the sport through music, culture, and entertainment. They are seeking a highly skilled Technology Support Engineer to manage and troubleshoot macOS environments, oversee Microsoft 365 applications, and support Windows systems in a hybrid workplace.

EventsGolfSports

H1B Sponsor Likely

Responsibilities

Manage enterprise-wide macOS deployments using modern MDM tools

Develop and enforce policies for Mac security, patching, and compliance

Deliver advanced troubleshooting, scripting, and automation (e.g. JAMF Pro etc.)

Administer Microsoft 365 suite (Exchange, SharePoint, Teams, OneDrive, Intune)

Ensure seamless integration between macOS and M365 environments

Support Windows desktops, laptops, and virtual environments

Assist with AD, Azure AD, and Single Sign-On (SSO) configurations

Maintain and troubleshoot cloud-based and SaaS applications across the organization

Monitor system performance, patching, and endpoint security

Partner with Information Security and Service Delivery on risk management and support escalations

Operate user lifecycle (joiner/mover/leaver) processes using Entra ID and SSO tools

Manage SaaS access, MFA policies, and license hygiene (Okta, Google Workspace, M365, Zoom, Slack)

Support automation of provisioning and deprovisioning processes

Administer Slack, Zoom, Teams, and other enterprise collaboration platforms

Support AV, digital signage, meeting room setups, and hybrid workplace technology

Drive improvements to device standards and end-user experience in partnership with Service Delivery

Strive to continually improve support processes while working with internal and external resources and stakeholders

Troubleshoot any connectivity issues and work with vendors to resolve

Analyze network performance and test network functionality for continued tuning and optimization

Establish network security best practices and manage firewalls

Qualification

MacOS administrationMicrosoft 365 administrationJAMF ProWindows supportEntra IDSaaS OpsStakeholder engagementIT security best practicesCollaboration platformsNetwork devices managementProblem-solvingDocumentation

Required

Bachelor's degree and 7+ years of experience in enterprise macOS administration and support

Expertise in JAMF Pro, Intune, or other leading MDM solutions

Solid experience with Microsoft 365 cloud administration and tools

Proficiency in Windows desktop support and hybrid Mac/Windows environments

Working knowledge of Entra ID, SSO, and SaaS identity/access practices

Experience administering Slack, Zoom, and modern collaboration platforms

Understanding of IT security best practices and Zero Trust principles

Familiarity with SaaS Ops tools and service delivery frameworks (e.g., ITIL)

Strong problem-solving, documentation, and stakeholder engagement skills

Expertise in configuring and managing network devices and architecture

Preferred

Apple Certified Support Professional (ACSP) or Apple Certified IT Professional (ACITP)

Microsoft Certified: Modern Desktop Administrator Associate (MD-100/MD-101)

Experience with SaaS Ops tooling (Okta, BetterCloud, Torii, or similar)

Exposure to cloud storage/backup systems

Company

LIV Golf

LIV Golf is a golf event organizer.

Founded in 2021

London, England, GBR

201-500 employees

https://www.livgolf.com

H1B Sponsorship

LIV Golf has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)