Lloyds Banking Group · 5 hours ago
Customer Support Everyday Banking
Newport
Full-time
Hybrid
New Grad, Entry Level
£25K/yr - £25K/yrLloyds Banking Group is a leading financial services organization, and they are seeking a Customer Support Advisor to join their team. In this role, you will assist customers with their banking needs and provide exceptional service while navigating their banking app.
BankingFinanceFinancial Services
Responsibilities
Helping supporting customers navigate our banking app and help with complex needs
Providing outstanding support to customers
Listening, understanding, and finding solutions to customer inquiries
Qualification
Required
A passion for helping people – You'll listen, understand, and find solutions
A strong emphasis on great service – You'll always strive to provide outstanding support to customers
A willingness to learn – No banking experience? No problem as full training will be provided over a six-week period
Benefits
Hybrid role with homeworking from completion of training and vital checks
A generous pension contribution of up to 15%
Annual performance-related bonus
Private medical benefit with BUPA
Share schemes
Discounted shopping and lifestyle benefits
22 days' holiday (increases over time) plus bank holidays
Wellbeing initiatives and generous parental leave policies
Salaries are reviewed annually on 1 April as part of our annual pay review
Company
Lloyds Banking Group
Lloyds Banking Group is a financial services group focused on retail and commercial customers.
Founded in 1985
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1986-10-08IPO
Leadership Team
Ron van Kemenade
Group Chief Operating Officer
António Horta-Osório
Executive Director & Group Chief Executive
Recent News
MarketScreener
2025-12-31
2025-12-29
2025-12-29
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