SNAP · 4 hours ago
Administrative Services Specialist
Armory - Spokane, WA 99201
Full-time
Onsite
Mid Level
$20.11/hr - $31.49/hr
3+ years expSNAP is dedicated to providing safe, warm, and affordable housing solutions. They are seeking a compassionate and organized Administrative Services Specialist to serve as the first point of contact for families navigating housing improvements and weatherization services, ensuring a smooth process from inquiry to service.
EducationFinanceNon Profit
Responsibilities
Serving as a welcoming point of contact for clients, vendors, contractors, inspectors, and crews
Screening and processing applications by collecting, reviewing, and verifying eligibility documentation
Clearly explaining program requirements, timelines, and next steps in a trauma-informed, customer-focused way
Responding to questions and concerns promptly and professionally
Scheduling energy audits, inspections, assessments, and service appointments
Entering and maintaining accurate data in agency, state, and federal systems
Maintaining complete, well-organized electronic and physical program files
Monitoring application progress to help eligible households move efficiently into production
Tracking and reconciling materials documentation within program files
Preparing and distributing bid requests and transmitting information to contractors
Assisting with bid awards and reconciling contractor invoices
Preparing purchase orders and entering information into financial systems
Coordinating compliance steps such as environmental reviews, lead-based paint requirements, landlord agreements, permits, HUD checks, and notices to proceed
Assisting with annual contractor agreements and unit bid development as needed
Work closely with coworkers and volunteers to foster a respectful, inclusive workplace
Support outreach and referral efforts by sharing program information with partners and community organizations
Provide information specialist coverage when needed
Serve as an ambassador of SNAP’s mission, values, and service philosophy
Protect confidentiality and comply with all privacy, data security, and PII requirements
Qualification
Required
High school diploma or equivalent and a minimum of three years of administrative, intake, or customer service experience
Demonstrated ability to work respectfully and effectively with low-income, elderly, disabled, and vulnerable populations
Knowledge of or ability to learn eligibility rules, documentation standards, and compliance requirements for WAP and Housing Improvements Programs
Strong attention to detail and accuracy in data entry, documentation review, and recordkeeping
Proficiency with computer applications, including word processing, spreadsheets, databases, and case management systems
Excellent verbal and written communication skills, with the ability to explain complex requirements clearly
Strong organizational, time-management, and multitasking skills
Ability to work independently within established policies and procedures while exercising sound judgment
Ability to maintain confidentiality and comply with privacy and data security standards
Preferred
Experience in housing programs, Weatherization Assistance Program, energy assistance, social services, or other publicly funded programs
Notary Public certification preferred but not required
Data security, confidentiality, and PII handling training (provided)
Benefits
Mission-driven work — help families live in safer, healthier homes
Supportive team environment — collaboration, respect, and shared purpose
Growth opportunities — learn and build skills in housing and energy programs
Meaningful impact — your work directly improves lives in our community
Company
SNAP
Mission Increasing the human potential of our community by providing opportunities for people in need.
51-200 employees
H1B Sponsorship
SNAP has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (394)
2024 (366)
2023 (332)
2022 (356)
2021 (318)
2020 (237)
Funding
Current Stage
Growth StageTotal Funding
$0.03M2024-05-08Grant· $0.03M
Leadership Team
Julie Honekamp
CEO
Amber Johnson, JD, PHR, SHRM-CP
Incoming Chief Operating Officer
Company data provided by crunchbase