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MEDITECH · 5 hours ago

Client Trainer (Implementation)

Minnetonka, MN

Full-time

Hybrid

New Grad, Entry Level

$54K/yr - $66K/yr

MEDITECH is a company that specializes in providing integrated healthcare technology solutions. They are seeking a Client Trainer to facilitate the implementation and training of their Enterprise Health Record (EHR) system for healthcare professionals, ensuring effective usage and support throughout the process.

Health CareInformation TechnologySoftware

No H1B

Responsibilities

Project management of clinical or financial software implementation to ensure effective LIVE

Leading the training and installation of our EHR

Acting as the primary contact for clients throughout the implementation process

Multi-tasking and communicating with staff members across multiple MEDITECH applications

Providing customer service and troubleshooting application software issues

Working on a team with programmer analysts to resolve any technical issues

Working on group projects, interacting with development staff, and mentoring co-workers

Processing requests for system enhancements or modifications to our evolving software

Designing and maintaining application documentation

Updating and maintaining an online project tracking system

Traveling 50-75% of the time, anywhere within the United States and Canada to conduct new customer training

Qualification

Clinical experienceFinancial experienceProject managementInterpersonal skillsPresentation skillsWritten communicationVerbal communicationCustomer serviceTroubleshootingOnline project trackingTeam collaborationDocumentation

Required

Bachelor's or associate degree preferred and/or applicable work or military experience

No specific experience is necessary, we will train you!

Strong interpersonal and presentation skills

Exceptional written and verbal communication skills

Project management skills

This is a position that involves extensive travel. In order to fulfill that requirement, you must have access to a personal credit card (or the ability to obtain one) to manage initial expenses incurred during business travel. The company provides timely and complete reimbursement for all approved expenses as outlined in our travel reimbursement guidelines

You may be required to show proof of vaccination when traveling to a customer site unless you have an approved medical or religious exemption

Preferred

Preferred experience in any of the following areas will be given high consideration: Clinical: Nursing, Pharmacy, Radiology, Physician Office, Emergency Department, Operating Room, Laboratory, Ambulatory, Social Work or Behavioral Health

Financial: Accounts Payable, Billing/Accounts Receivable, Claims, General Ledger, Human Resources/Payroll, Materials Management, Fixed Assets or Physician Billing