Comcast · 1 day ago
Principal Unified Communications Integration Engineer
Comcast is a Fortune 30 global media and technology company seeking a Principal Unified Communications Integration Engineer. This role is responsible for designing and deploying tailored voice solutions based on customer requirements, requiring strong expertise in VoIP technologies and systems integration.
InternetTelecommunicationsTVVideoWeb Hosting
Responsibilities
Analyze customer requirements and design customized voice solutions to meet business needs
Develop and deploy integrations between voice platforms and customer systems, including databases, APIs, and SaaS applications
Collaborate with internal teams and external stakeholders to ensure successful implementation and support
Troubleshoot and resolve integration issues across voice and data environments
Document integration architecture, workflows, and deployment procedures
Contribute to continuous improvement of integration frameworks and best practices
Qualification
Required
Experience with voice platforms, PBX systems, and SIP trunking
Strong understanding of VoIP technologies and protocols: SIP, RTP, SDP, TLS
Extensive experience with REST APIs, webhooks, and common SaaS connectors (Salesforce, ServiceNow, SAML/OIDC)
Familiarity with SQL and database technologies
Experience with security protocols protecting data in transit and at rest
Experience with scripting or programming languages (e.g. JavaScript, Bash)
Solid knowledge of Linux systems and command-line tools
Understanding of LAN/WAN technologies including Ethernet, VLANs, and routing
Experience with packet analyzers and diagnostic tools
Ability to document architectural designs using diagrams and workflows
Ability to manage projects independently and deliver high-quality solutions with minimal oversight
Strong analytical and problem-solving abilities in complex environments
Excellent communication skills for technical documentation, incident reporting, and customer interaction
Ability to manage customer expectations and drive a superior customer experience
Team-oriented with a professional demeanor and adaptability under pressure
Bachelor's degree in Computer Science, Information Systems, or a related field—or equivalent work experience
3+ years of experience in VoIP systems engineering or voice application development
Experience with systems integration and API-based development in enterprise environments
Preferred
Bachelor's Degree
Some combination of coursework and experience, or extensive related professional experience
Benefits
Most sales positions are eligible for a Commission under the terms of an applicable plan
Most non-sales positions are eligible for a Bonus
Best-in-class Benefits to eligible employees
Company
Comcast
Comcast is a media and technology company that provides broadband internet, mobile services, and entertainment platforms. It is a sub-organization of SkyShowtime.
H1B Sponsorship
Comcast has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (705)
2024 (561)
2023 (624)
2022 (750)
2021 (588)
2020 (583)
Funding
Current Stage
Public CompanyTotal Funding
$4.92BKey Investors
California Public Utilities CommissionMassachussetts Broadband InstituteMaine Connectivity Authority
2025-11-13Grant· $3.2M
2024-07-02Grant· $2.69M
2023-04-24Grant· $0.28M
Leadership Team
Recent News
2025-12-26
Sports Business Journal
2025-12-25
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