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Kroger · 5 hours ago

FRONT END/ASST DEPT LEADER

New Castle, CO

Full-time

Onsite

Mid Level

Kroger is a leading grocery retailer that prides itself on exceptional customer service and community engagement. The Front End/Assistant Department Leader role involves assisting the department manager in achieving sales and profit goals while ensuring a safe and clean environment for customers and staff.

GroceryMarketingMeat and PoultryRetailRetail Technology

Responsibilities

Promote trust and respect among associates

Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store

Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products

Assist with monitoring and control supply expenses for the department

Assist with managing cash control, sales and cash items and records for the store

Manage the scheduling of Front-end associates to provide adequate department coverage

Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports

Assist with creating and execute budgets and scheduling of labor in partnership with store management

Assist in the development and implementation of department action plans to achieve desired results

Collaborate with Front-end associates and promote teamwork

Display a positive attitude

Stay current with present, future, seasonal and special ads

Adhere to all food safety regulations and guidelines

Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained

Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management

Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair

Notify management of customer or employee accidents

Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud

Adhere to all local, state and federal laws, and company guidelines

Ability to work cooperatively in high paced and sometimes stressful environment

Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner

Ability to act with honesty and integrity regarding customer and business information

Ability to follow directions and seek assistance when necessary to resolve customer and business issues

Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults

Must be able to perform the essential functions of this position with or without reasonable accommodation

Qualification

Retail experienceCustomer service experienceManagement experienceStress managementBasic math skillsSecond languageEffective communication

Required

Ability to handle stressful situations

Effective communication skills

Knowledge of basic math (counting, addition, and subtraction)

Retail or Customer Service experience

Preferred

High school diploma or equivalent

Management experience

Second language (speaking, reading and/or writing)

Benefits

A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.

Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.

Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.

Valuable associate discounts on purchases, including food, travel, technology and so much more.

Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.

Participation in a 401(k) plan and/or participation in a Taft-Hartley pension fund, subject to certain eligibility requirements.

Group term life insurance eligible, depending on varying criteria by location and subject to certain eligibility requirements.

Potentially bonus eligible, depending on varying criteria by location and based upon annual store performance.

Tuition assistance, college scholarships and educational leave of absence, depending on varying criteria by location and subject to certain eligibility requirements.

Robust internal training and development resources to grow your career.