Barfield Inc · 1 month ago
Repair Order Administrator
Doral, FL, US
Full-time
Onsite
New Grad, Entry LevelBarfield Inc is a subsidiary of Air France Industries KLM Engineering, specializing in aviation services. They are seeking a dedicated Repair Order Administrator to support their AFI Billing department by managing repair orders, ensuring customer satisfaction, and monitoring contract compliance.
AerospaceIndustrialSupply Chain Management
Responsibilities
The Repair and Availability Coordinator actively contributes to the service level of repair and delivery processes within the scope and requirements of the contracts signed by AFI with their Customers
Employee performs all steps of the process: receipt of material, issuance of repair orders, shipment to vendors or AFI shops, monitoring and expediting of repair process, storage, dispatch of parts to customers
The Repair and Availability Coordinator is actively involved in monitoring and ensuring the economy of the contracts, the service to the customer and the quality of the processes
Makes sure that the materials received from the customers are part of the contractual list
Performs incoming goods Inspection verify data plate of equipment & check for CID or FOD
Determines whether component will be repaired in-house or subcontracted
Checks if the repair must be done under warranty or not
Issues the Repair Orders and updates the IT System accordingly
Scan necessary equipment and repair documentation into Doremi and Gold
Ships the units to its’ assigned repair shop/OEM via FEDEX
Process Fedex shipping labels for outgoing repairs
Prioritize tasks based on urgence to ensure overall service level and responsiveness to the customer
Receive Serviceable units from Air France facilities for the replenishment of the local pool allocation
Daily contact with vendors to expedite and pressure to deliver within our customers’ TAT
Negotiates the repair under warranty
Negotiates the free of charge standard exchange in case of TAT is overdue
Makes sure that the quotes received from the vendor are in accordance with the requested task
Makes the quality control when the unit is received after repair and makes sure that the repair has been done in accordance with the requested task
Makes sure that all the documentation received with the unit is in accordance with the regulations
Ships the unit back to the customer and updates the IT System
Makes sure that the quotes received from the vendor are in accordance with the requested task
Analyses and disputes discrepancies
Checks for exclusions to be charged to the customer
Approves the quote to the vendor
Issues the quote to the customer adding the charges according with the contract
When the agreement is received from the customer, forwards the quote along with the approval to AFI financial department in Paris for invoicing
Makes sure that the invoice received from the vendor corresponds to the quote approved
Releases part on customer request and in accordance with contract terms and conditions
Participates in maintaining a well organized and accurate inventory, in accordance to AFI’s standards and procedures
Has a regular contact with customers or account managers to assist them in their needs
Manages the interface between the customer and the vendor in case of an urgent need or an AOG request
Initiates alternative availability against lowest cost, in case requested part is not yet repaired
Ensures customer satisfaction
Challenges existing processes in order to improve quality, costs and delays
Formalizes and shares best practices, participates in benchmarks with other AFI remote logistics centers
Qualification
Required
Candidate must have excellent communication skills, detailed oriented, and work well under pressure
Ability to work swiftly and efficiently with minimum entry errors
Ability to work independently
Languages: Fluent English (written and oral)
High School Diploma required
Knowledge of Microsoft Office Suite (Excel and Outlook)
Experience in logistics and knowledge of regulation: Dangerous Goods, Customs
Preferred
Some Aviation experience preferred
Benefits
Comprehensive total compensation and benefits package
Company
Barfield Inc
Founded in 1945, Barfield has six facilities located near airports in Miami (MIA), Phoenix (PHX), Louisville (SDF), Atlanta (ATL), Doral 1 (MIA) and Doral 2 (MIA), to satisfy the needs of customers operating commercial or regional aircraft in North, Central and South America.
Founded in 1945
201-500 employees
H1B Sponsorship
Barfield Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2022 (1)
Funding
Current Stage
Growth StageLeadership Team
Frederic Denise
Chief Executive Officer
Gilles Mercier
Chief Executive Officer
Recent News
2025-10-20
Company data provided by crunchbase