Sofar Ocean · 6 hours ago
Technical Writer (Contract)
United States
Full-time, Contract
Remote
Mid Level
3+ years expSofar Ocean is seeking a Technical Writer to join their Product team, focusing on creating clear documentation for marine sensor platforms and weather APIs. The role involves collaborating with various teams to ensure comprehensive and accessible content that enhances customer understanding and utilization of ocean data.
Big DataInformation ServicesInformation TechnologySensor
Responsibilities
Create and maintain comprehensive technical documentation for Sofar's marine sensor APIs, data platforms, and hardware integration guides that enable customers to successfully deploy and utilize ocean intelligence solutions
Collaborate with engineering teams to document new features and product releases, ensuring technical accuracy while making complex oceanographic data concepts accessible to diverse user audiences
Develop user-friendly tutorials, quick-start guides, and troubleshooting resources that reduce customer support tickets and accelerate time-to-value for new platform users
Establish and maintain documentation standards and style guides that ensure consistency across all technical communications as the product suite scales globally
Work with customer success and sales teams to identify documentation gaps based on user feedback and support trends, then prioritize and address these needs to improve customer experience
Build and optimize documentation workflows and toolchains that enable scalable content creation and maintenance across multiple products and user personas
Qualification
Required
3+ years of experience writing technical documentation for software products, APIs, or hardware platforms, with a portfolio demonstrating ability to explain complex technical concepts clearly
Strong technical writing skills with experience documenting APIs, SDKs, or data platforms, including ability to work directly with engineering teams to understand and accurately convey technical specifications
Proficiency with modern documentation tools such as GitBook, Confluence, Notion, or similar platforms, plus familiarity with version control systems like Git for collaborative content development
Excellent communication and collaboration skills with proven ability to work cross-functionally with engineering, product management, and customer-facing teams in fast-paced environments
Self-directed problem-solving approach with ability to identify documentation needs proactively and manage multiple projects simultaneously while maintaining high quality standards
Experience with markup languages (Markdown, HTML) and basic understanding of software development workflows to effectively integrate with engineering documentation processes
Bachelor's degree in Technical Communication, English, Engineering, Computer Science, or related field, or equivalent professional experience in technical writing roles
Company
Sofar Ocean
Sofar Ocean is a build accessible ocean sensing and exploration tools for ocean enthusiasts, industry, and conservation.
51-200 employees
H1B Sponsorship
Sofar Ocean has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2023 (1)
2022 (1)
2021 (3)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
$73.95MKey Investors
Peter Rive
2024-12-09Undisclosed· $22.25M
2023-10-02Series Unknown· $5M
2021-11-01Series B· $39.35M
Leadership Team
Tim Janssen
Co-founder/CEO
David Lang
Advisor
Recent News
GlobeNewswire News Room
2025-03-01
2023-12-04
Company data provided by crunchbase