Apply on Employer Site

AAA Club Alliance · 8 hours ago

Senior Human Resources Information Systems Analyst

Wilmington, DE

Full-time

Hybrid

Senior Level

$78K/yr - $134K/yr

7+ years exp

AAA Club Alliance is currently seeking a full-time Senior Human Resources Information Systems Analyst to join our team. The role involves providing escalated support for HR systems, troubleshooting issues, and recommending process improvements while collaborating with IT on HR-related integrations.

Consumer Services

Responsibilities

Provides escalated Production support for various HR systems. Researches and resolves problems with Workday; resolves issues with business process; recommends alternate solutions. Troubleshoots system issues and ensures appropriate parties are involved to resolve issues

Provides escalated functional support to HR regarding inquiries, errors and data issues. Assists team members and users of information systems issues associated with the HR systems by investigating problems and resolving or providing detailed recommendations on resolutions

Identifies and understand issues, problems and opportunities. Recommends process improvements and innovative solutions. Provides advice and options on the best way to automate processes in the system

Creates and supports a variety of advanced reports utilizing appropriate reporting tools. Prepares regularly scheduled reports and ad-hoc reporting as required. Provides HR team with report writing guidance

Manages system updates. Responsible for system upgrades and modifications including identifying requirements, configuration, testing and implementation

Gathers, builds and tests requirements for multiple modules within Workday HCM, Payroll, Time Tracking, Absence, Benefits, Talent, and Recruiting

Ensures accuracy of data through routine data audits and validation

Provides system mass update support via EIBs for all functional areas of Workday

Troubleshoots all escalated (Tier 3) HRIS related Workday support tickets

Provides support and collaborates with IT on all HR related integrations including the management of current integrations as well as the development and implementation of future integrations

Effectively translates user requirements into technical specifications

Maintains an awareness of emerging business needs and external technological developments to identify and recommend improvement needs/opportunities

Uses industry standard best practices to develop and recommend human capital metrics reporting

Provides guidance (experience-based recommendations) to HR SMEs to support process improvements

Supports HR and the organization in HR technology-related initiatives by executing on necessary project tasks and adhering to timelines and quality expectations

Qualification

Workday configurationHRIS administrationReport writingData conversionMicrosoft ExcelAnalytical skillsProblem solvingCommunication skillsProject management

Required

Bachelor's degree in Computer Science, Human Resources or a related field and 7+ years of experience supporting HR applications or managing HR system configuration and maintenance, preferably utilizing SaaS technology

7+ years of HRIS administration experience and operational knowledge of HRIS systems, and report writing utilizing Business Objects

Workday configuration experience required

Advanced experience with the building and maintenance of calculated fields

Strong technical and working knowledge of HR systems, applications, theory and practice

Advanced proficiency with data conversion and mapping

Ability to provide, in user-friendly terms, sound ideas and solutions to end users on HR systems-related questions, tasks, projects and reports

Demonstrated understanding of business objectives both internally and externally which impact the company's ability to achieve its objectives

Advanced proficiency in Microsoft Excel, and demonstrated ability with other MS Office applications including Access

Strong verbal and written communication skills and the ability to effectively interact with all levels in a business environment

Ability to work with minimal supervision, effectively set priorities and meet deadlines. Ability to handle multiple projects while maintaining high quality, accurate work

Relies on experience and judgment to plan and accomplish goals

Proven analytical and problem solving skills

Preferred

Experience with Workday HCM, Payroll, Absence, Recruiting, Talent, Time Tracking, Recruiting, and Benefits is strongly preferred

Knowledge of Workday security administration and analytics strongly preferred

Benefits

Comprehensive health benefits package.

Up to three weeks of paid time off accrued during your first year.

Annual Bonus Plan.

401(K) plan with company match up to 7%.

Professional development opportunities and tuition reimbursement.

Paid time off to volunteer & company-sponsored volunteer events throughout the year.

Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Health & Life Insurance, Short Term/Long Term Disability.

Medical, Dental, and Vision plan options

Up to 2 weeks Paid parental leave

401k plan with company match up to 7%

2+ weeks of PTO within your first year

Paid company holidays

Company provided volunteer opportunities + 1 volunteer day per year

Free AAA Membership

Continual learning reimbursement up to $5,250 per year

And MORE! Check out our Benefits Page for more information