Russell Tobin · 3 hours ago
Administrative Support Specialist
Phoenix, AZ
Full-time
Onsite
Entry Level
$20.88/hr - $20.88/hr
1+ years expRussell Tobin's client, a health insurance company, is hiring Administrative Supports in Phoenix, AZ. The role provides multi-functional clerical and administrative support with a strong focus on quality, privacy, compliance, and versatility.
ConsultingHuman ResourcesLegalStaffing Agency
Hiring Manager
Jessa Labata
Responsibilities
Perform general office operations including filing, organizing, copying, scanning, answering phones, and distributing materials
Organize, file, compile, and distribute correspondence and documents using alphabetical, numerical, or other prescribed methods
Generate, assemble, and update correspondence, departmental files, systems, manuals, logs, and packets
Provide guidance and assistance to internal and external customer inquiries via phone, written communication, and in person
Assist departmental staff with clerical and administrative tasks and special projects as assigned
Meet quality, productivity, and timeliness standards to support individual and departmental performance goals
Maintain working knowledge of required systems, procedures, forms, and manuals
Work a full-time schedule of at least 40 hours per week, with additional hours as needed
Perform other duties as assigned
Qualification
Required
Intermediate proficiency with office equipment (copiers, scanners, fax machines, telephones)
Typing speed of 35+ WPM with 5% error rate or less
Basic proficiency in word processing, spreadsheets, and database software
Intermediate PC skills
Ability to sit or stand for at least 8 hours per day
Ability to perform light manual work and lift up to 20 pounds
Maintain confidentiality and privacy standards
Manage a high-volume administrative workload under time constraints
Strong verbal and written communication skills
Perform basic investigative and analytical research
Navigate, enter, and maintain data across multiple systems
Follow instructions in a fast-paced, changing environment
Build and maintain effective working relationships in a team setting
High School Diploma or GED
1 year of experience in an office or clerical role
Preferred
Knowledge of medical, pharmaceutical, or health services terminology
Familiarity with organizational services and operations
Associate's Degree
1 year of experience in a health insurance, medical office, or healthcare-related environment
1 year of experience in sales or marketing
Benefits
Comprehensive healthcare coverage (medical, dental, and vision plans)
Supplemental coverage (accident insurance, critical illness insurance and hospital indemnity)
A 401(k)-retirement savings
Life & disability insurance
An employee assistance program
Identity theft protection
Legal support
Auto and home insurance
Pet insurance
Employee discounts with some preferred vendors
Company
Russell Tobin
Russell Tobin is a staffing and recruiting company that provides recruitment and staffing advisory services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
John Woronowich, JD
Vice President - Search, Staffing & Embedded Partnerships
Ashley Steger
Director of Talent Acquisition and People Operations- Embedded Partnerships
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