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Inside Higher Ed · 1 week ago

ASSISTANT DIRECTOR, STUDENT SERVICES, International Students and Scholars Office

Boston, MA

Full-time

Onsite

Mid, Senior Level

$86K/yr - $115K/yr

3+ years exp

Inside Higher Ed is seeking an Assistant Director for their International Students and Scholars Office. The role involves hiring, training, and supervising international student advisors, managing complicated cases, and ensuring compliance with federal regulations regarding student processing.

Digital MediaEducationHigher EducationJournalismRecruiting

No H1B

U.S. Citizen Only

Responsibilities

Hire, train, coach and supervise the work of 3-4 full-time international student advisors who provide counseling and immigration services to diverse caseloads of approximately 1200 international students and their dependent family members at assigned schools and colleges

Manage particularly complicated or sensitive cases to reach best possible outcome for students and institution (suspensions, sponsored students, students in crisis, high profile students, etc.)

Provide immigration processing and assistance to specific student caseload and cover caseloads during staffing vacancies or periodic leaves. Perform complex, multi-step immigration-related processing with students and their dependent family members as they apply for immigration benefits

Coordinate with the Associate Director on the development of university policies and procedures related to processing student nonimmigrant benefits. Communicate policies and procedures to various stakeholders via website, email, written communication, etc

Plan and direct nonimmigrant outreach services (orientation, regulatory sessions, information sessions, cross-cultural workshops, etc.). Coordinate with other offices on campus to develop and offer collaborative programming to international student community and cross-cultural trainings to university administrators and faculty

Serve as liaison to central administrative and academic units at both the Charles River and Medical Campuses to educate university community regarding the regulatory requirements involved with hosting and employing international students (Student Employment Office, Student Accounting Services, University Service Center, Judicial Affairs, Dean of Students Office, Student Health Services, and Registrar's Office, etc). Occasional service on university committees

Maintain current and complete knowledge of federal regulations regarding student processing as well as expertise with university systems and databases to monitor and report student data

Serve as 'Designated School Official' and 'Alternate Responsible Officer' in Student Exchange Visitor Information System (SEVIS) to ensure regulatory compliance and serve as primary liaison to US Department of Homeland Security on behalf of BU regarding student immigration processing. Strategize to implement systems and procedures to ensure accurate processing, institutional reporting, quality control and compliance

Qualification

Immigration advisingSupervisory experienceFederal regulations knowledgeInternational education administrationWritten communicationOral communicationInterpersonal skillsTeamwork

Required

Bachelor degree required in field directly related to international education administration

3-5 years of experience in the field of immigration advising, international student advising or closely related field

U.S. citizenship or lawful permanent residence required for federal certifications

Ability to read, understand and interpret complex regulations of numerous federal agencies, and apply those regulations to specific academic, training and employment situations

Ability to accomplish complex, detailed work in a professional and timely manner, under federally mandated deadlines

Ability to supervise, coach, train and mentor staff

Ability to prioritize and organize own and others' workload effectively, and to delegate work

Exemplary written and oral communication skills

Ability to communicate and work effectively with students and scholars from many countries and cultures who have varied abilities in the English language

Ability to coordinate, coach, evaluate, motivate and reprimand professional advisors that helps develop them as professionals, maintains team cohesion, and fosters an efficient and effective office

Requires the ability to work effectively in a team setting

Ability to learn and apply Boston University policies consistently, seeking out guidance when necessary