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Risk Strategies Company · 3 hours ago

Client Operations Enrollment & Waiver Analyst

Grapevine, TX

Full-time

Onsite

Entry, Mid Level

Risk Strategies Company is the 9th largest privately held U.S. brokerage firm offering comprehensive risk management advice and insurance solutions. The Client Operations Enrollment & Waiver Analyst will manage the waiver and enrollment setup process, ensuring accuracy and compliance, while collaborating with cross-functional teams for operational improvements and resolving complex operational requests.

ConsultingFinanceFinancial ServicesInsuranceInsurTech

Hiring Manager

Andrew Bruno

Responsibilities

Manage the waiver and enrollment setup process, ensuring accuracy and compliance with established operational standards

Ensure that established best practices and standards across all schools are used when setting up the system (waiver and enrollment)

Takes a lead role in implementation of company initiatives (transitioning clients, new products, new system, new enhancements, new features)

Collaborate with cross-functional teams for operational process improvements by documenting the isolated problem and providing input for best resolution

Assist in testing new systems or new tools to be used by the Service team area

Develop process validation checks to ensure accuracy of waiver and enrollment configurations

Assist service area with (training and documentation) for new systems or systems features when needed

Resolve complex operational requests within the enrollment and waiver workflows

Support operations teams by resolving high-level service requests related to waivers, enrollments, and compliance adjustments (adding students, deleting students, incorrect refunds, payments or making waiver changes, etc.)

Qualification

Operational reportingProcess optimizationStudent healthcare experienceAnalytical skillsMicrosoft Office proficiencyWritten communicationOral communicationProblem-solving

Required