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Inside Higher Ed · 1 week ago

Analyst I, Records and Enrollment Services

Houston, TX

Full-time

Onsite

Entry Level

$48K/yr - $55K/yr

3+ years exp

Lone Star College is a recognized institution offering high-quality education to over 80,000 students each semester. The Analyst I, Records and Enrollment Services role involves reviewing and analyzing reports for the Office of Records & Enrollment Services, ensuring data integrity, and assisting with student records and transfer credits.

Digital MediaEducationHigher EducationJournalismRecruiting

Responsibilities

Analyzes and evaluates transcripts, reviews and builds degree plans, and determines the various pathways for student transfer credit available to veteran and non-veteran students

Maintains accurate and updated student records within PeopleSoft (iStar); troubleshoots program/plan issues; merges any duplicate student records, and converts records from previous databases as needed; Provides resolutions for SNOW tickets

Analyzes quantitative and qualitative data to ensure report and data integrity

Analyzes transcripts to ensure degree plan protocols and requirements are met; tracks required standard or progress necessary for graduation requirements

Verifies student enrollment status and reporting to National Student Clearinghouse and NSLDS; clears all errors and verifies reports for certifications; reaches out to campuses regarding incorrect bio/demo information

Maintains security protocols concerning the release of protected information

Communicates with students and employees via phone, e-mail, and/or letter regarding LSC policies and procedures as they relate to student records

Serves as a residency expert and assisting both students and campuses with residency questions/issues

Provides end user training as needed in regard to records related functions and works with OTS to create UPKs and/or other training as needed

Responsible for other reasonable related duties as assigned

Qualification

PeopleSoftData analysisStudent records managementSQLHigher education experienceCustomer serviceAnalytical skillsOffice software proficiencyConfidentiality