Desktop Support Associate - Harbor City jobs in United States
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Jobs via Dice ยท 2 hours ago

Desktop Support Associate - Harbor City

Kaiser Permanente is seeking a Desktop Support Associate to provide frontline technical support and guidance for their LAN and WAN operations. The role involves responding to service tickets related to desktop hardware and assisting in the implementation of end user computing applications and devices.

Computer Software

Responsibilities

Entry level position performing standard routine and often repetitive work under supervision of other staff

Qualification

Microsoft MCPA+ certificationMicrosoft WindowsPC environment knowledgeCustomer service skills

Required

Minimum one (1) year desktop related experience within the last 2 years, providing routine end user support in a commercial entity
High School Diploma or General Education Development (GED) required

Preferred

Microsofts MCP and/or A+ preferred
Knowledge of the Microsoft Windows environment; and familiarity with an PC environment. Excellent customer service skills
Knowledge of computer hardware/software repair and formal training in the computer or electronics industry
Associates degree in related field

Company

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