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Blacklane · 5 hours ago

Account Manager - West & Canada

LA Metro Area

Full-time

Hybrid

Mid Level

$70K/yr - $120K/yr

3+ years exp

Blacklane is a company focused on providing premium transportation services, and they are seeking an Account Manager for the West & Canada region. In this role, you will manage and grow relationships with enterprise clients, drive retention and satisfaction, and collaborate with cross-functional teams to ensure seamless service delivery.

AppsHospitalityMobile AppsProfessional ServicesTourismTransportationTravel

Growth Opportunities

Hiring Manager

Matthew Rea

Responsibilities

Manage a portfolio of strategic enterprise accounts across the West and Canada region

Develop and execute strategic account plans to drive retention, growth, and client satisfaction

Identify upsell and cross-sell opportunities, including Electric Class and sustainable mobility solutions

Build and nurture long-term relationships with key decision-makers and stakeholders

Collaborate cross-functionally with Sales, Product, Operations, and Customer Experience to ensure seamless service delivery

Monitor account performance, analyze trends, and provide data-driven insights to inform strategic decisions

Represent Blacklane at industry events and client meetings, strengthening our visibility and partnerships

Qualification

B2B account managementConsultative partnershipRelationship managementAnalytical mindsetSalesforceFluent in EnglishFrenchNegotiation skillsCommunication skillsResults-oriented