Bank of America · 1 hour ago
Global Financial Crimes Specialist – IT SPOC
Clarendon, NC
Full-time
Onsite
Mid, Senior LevelBank of America is one of the world’s leading financial institutions, committed to helping make financial lives better. The Global Financial Crimes Specialist – IT SPOC role focuses on developing and maintaining technology solutions that enhance compliance and operational risk management while providing exceptional technology support to the Global Financial Crimes team.
Asset ManagementBankingFinanceFinancial ServicesFinTech
Responsibilities
Provide onsite physical support for GFC to site all technology requirements as well as providing support for the global Non-US investigations team
Troubleshoot and resolve hardware and software issues for end-users
Install, configure, and maintain desktops, laptops, and peripheral devices
Support audio-visual equipment for meetings and events
Ensure network connectivity and assist with basic network troubleshooting
Coordinate with remote IT teams for escalated issues and system updates
Maintain inventory of technology equipment and manage asset tracking
Assist with onboarding and offboarding of employees, including device setup
Ensure compliance with security policies and procedures during all support activities
Provide timely and professional customer service to internal stakeholders
Qualification
Required
Proven experience in IT support or a similar technical role
Strong knowledge of hardware, software, and networking fundamentals
Familiarity with Bank operating systems and common enterprise applications
Ability to troubleshoot and resolve technical issues efficiently
Excellent communication and interpersonal skills for supporting end-users
Strong organisational skills and attention to detail
Ability to work independently and manage multiple priorities
Knowledge of IT security best practices and compliance requirements
Preferred
Experience with audio-visual equipment setup and support is a plus
Benefits
Private healthcare for you and your family
Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum
The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc
Use of a flex fund to use towards benefits
Access to an emotional wellbeing helpline, and virtual GP services
Access to the Peppy App which provides 1:1 support, consultations and resources relating to men’s health, women’s health, fertility, menopause and pregnancy & parenthood
Access to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and Calm
Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area
Company
Bank of America
Bank of America is a financial institution that offers credit cards, home loans, and auto loan services.
Founded in 1998
10001+ employees
H1B Sponsorship
Bank of America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (780)
2024 (546)
2023 (590)
2022 (759)
2021 (715)
2020 (931)
Funding
Current Stage
Public CompanyTotal Funding
$3.59BKey Investors
Berkshire Hathaway
2025-02-20Post Ipo Debt· $386.79M
2024-11-26Post Ipo Debt· $2B
2020-07-28Post Ipo Equity· $400M
Leadership Team
Charissa Messer
Senior Vice President, Creative Agency Executive (Enterprise Creative Solutions)
Rami Salem
SVP Strategic Competitive Intelligence
Recent News
2025-12-30
bloomberglaw.com
2025-12-30
2025-12-29
Company data provided by crunchbase