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Allstate · 2 weeks ago

Virtual Assist - Auto Adjuster - Remote

United States

Full-time

Remote

Entry, Mid Level

$54K/yr - $85K/yr

1+ years exp

Allstate is a leading insurance company that has been protecting families for over 90 years. They are seeking a Virtual Assist Auto Adjuster who will work from home, conducting remote inspections and providing exceptional customer service for vehicle repairs. The role involves reviewing estimates, handling claims, and ensuring customer satisfaction through effective communication and problem-solving skills.

BankingFinanceFinancial ServicesInsuranceInsurTechVenture Capital

No H1B

Responsibilities

Communicate clearly and efficiently with all parties involved, ensuring that the customers’ needs are met with the highest level of professionalism and care

Play a key role in reviewing, writing estimates, creating supplements, and handling total losses for a wide variety of vehicles

Investigate auto claims by performing detailed reviews of damage and interpreting policies to determine coverage

Evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies

Utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills

Execute policies along policy agreements, and keep a clear record of your work in a claims system that you will be trained on

Qualification

Auto EstimatingAuto Insurance ClaimsVirtual Inspection ToolsInsurance PoliciesCommunicationCritical ThinkingNegotiationWorking IndependentlyProblem SolvingTime Management