Kroger ยท 2 hours ago
CUSTOMER SERVICE/SERVICE BOOTH CLERK
Albuquerque, NM
Part-time
Onsite
New Grad, Entry LevelKroger is a leading company in the retail grocery sector, dedicated to providing exceptional service to its customers. The Customer Service/Service Booth Clerk role focuses on creating a welcoming environment, processing transactions, and ensuring customer satisfaction while adhering to company policies and safety regulations.
GroceryMarketingMeat and PoultryRetailRetail Technology
Responsibilities
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
Gain and maintain knowledge of products sold within the departments and respond to questions and make suggestions about products
Report pricing and scanning discrepancies to the appropriate manager
Process customer transactions quickly, accurately, and efficiently
Ensure customer returns and exchanges are handled to satisfy customers while in compliance with company policies and procedures
Communicate new and on-going special programs and promotions to customers
Handle funds, coupons, tenders, etc. according to company policy
Maintain an awareness of inventory/stocking conditions to capture ordering system integrity (including Computer Assisted Ordering)
Label, stock and inventory department merchandise
Report product ordering/shipping discrepancies to the department manager
Stay current with present, future, seasonal and special ads
Follow established policies and procedures for post office, money orders, licenses, utility payments, gift cards, gift certificates, lottery tickets, money transfers, data tix, Smith tix, bus passes, store mail, ski passes, Western Union, hunting licenses and keys
Observe scheduled shift operating hours
Answer all store telephone calls promptly and professionally according to department training
Ensure that all current merchandising, customer service, cash control, labor control, expense and supply controls, loss prevention, maintenance, and associate/customer engagement rules are being followed
Adhere to all food safety regulations and guidelines on product returns
Reinforce safety programs by complying with safety procedures; identify unsafe conditions and notify store management
Notify management of customer or employee accidents
Report all safety risks/issues and illegal activity, including robbery, theft or fraud
Comply with all state, county and local weights and measures laws and labeling requirements
Must be able to perform the essential functions of this position with or without reasonable accommodation
Qualification
Required
Must be 18 or older
Ability to handle stressful situations
Effective written and oral communication skills
Knowledge of basic math (e.g., counting, addition, and subtraction)
Preferred
Retail grocery
Cashier
Customer service experience
Second language: speaking, reading and/or writing
Benefits
A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
Valuable associate discounts on purchases, including food, travel, technology and so much more.
Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
Company
Kroger
Kroger is a grocery retail store that provides a wide variety of product for customers and community.
Founded in 1883
10001+ employees
H1B Sponsorship
Kroger has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (68)
2024 (64)
2023 (71)
2022 (63)
2021 (20)
2020 (29)
Funding
Current Stage
Public CompanyTotal Funding
unknown1984-09-28IPO
Leadership Team
Ronald Sargent
Interim Chief Executive Officer
Recent News
StreetInsider.com
2025-12-09
Company data provided by crunchbase