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DLL · 4 hours ago

Rebooking Administrator

Wayne, PA

Full-time

Hybrid

Entry, Mid Level

$52K/yr - $77K/yr

2+ years exp

DLL is a global asset finance company that partners with manufacturers, dealers, distributors, and end users. The Rebooking Administrator is responsible for restructuring contracts, processing funding and billing reconciliations, and serving as a point of contact for sales support and account reconciliation needs.

BankingFinanceFinancial ServicesInformation Technology

H1B Sponsor Likely

Responsibilities

Manage contracts with vendors and lessees, within the rules and regulations of DLL

Generate and distribute daily activity reports for workflow

Assist with creating and maintaining policies, procedures and training material

Identifies and logs system defects

Participate in the analysis of the clients’ intentions/needs in close cooperation with sales and translates clients’ needs into a correct and timely solution

Actively communicate with BU’s, Operations Team Members, the Partner Pass-through Team and other Shared Services to improve performance and optimize co-operation

Process inquiries according to SLA parameters

Proactive follow-up

Build and maintain relationships with vendors and/or lessees

Collaborate and coordinate with Customers (internal and external) to provide excellent customer service

Learn, perform and train activities as assigned to team

Complete team projects as they are assigned

Process all equipment, service and usage rebook types: Members update contract parameters and submit for approval to one up supervisor via the current operating system

Maintain receivables and cash receipts related to any account maintenance transactions

Identify and perform account reconciliations on an as needed basis and ensure they are executed timely and accurately

File documents in digital archive, make internal notes in OLM as needed

Receive and handle all inbound correspondence (mail, phone, e-mail)

Qualification

Leasing experienceAccount reconciliationOLMMicrosoft OfficeAccounting knowledgeAnalytical skillsCustomer service skillsMathematical skillsOrganizational skillsCommunication skills

Required

2-4 years' experience in leasing, customer service and account reconciliation

Proficiency in OLM and Microsoft Office applications

Good understanding of accounting (debits and credits)

Able to reconcile differences in AR, tax rates, due dates, contract set up/structure

Good mathematical skills

Ability to follow established/documented procedures and decision-making skills based on specific variables

Candidates must have strong analytical, organization, reconciliation and communication skills

Excellent verbal and written skills

Good 'Customer Service' skills

Benefits

Two working days per year volunteering for a local charity.

Health and Wellness program including healthy food, free health checks, fun health & vitality activities.

Flexible hours with possibility to work from home

Career development opportunities: online learning, member development programs.

Healthcare benefits

401k matching

Vacation

Sick leave

Parental leave

Possible discretionary bonuses

Company

DLL

Glassdoor4.0

DLL is a global provider of integrated financial solutions for the entire asset life cycle.

Founded in 1969

Eindhoven, Noord-Brabant, NLD

5001-10000 employees

http://dllgroup.com

H1B Sponsorship

DLL has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (26)

2024 (13)

2023 (22)

2022 (23)

2021 (20)

2020 (17)