Points of Light · 8 hours ago
Vice President, Digital and Technology Transformation
United States
Full-time
Remote
Director/Executive
$134K/yr - $150K/yr
10+ years expPoints of Light is the world’s largest organization dedicated to increasing volunteer service, engaging over 3.8 million volunteers across 32 countries. The Vice President, Digital & Technology Transformation is responsible for defining and executing the enterprise technology and digital transformation strategy, focusing on partnerships and scalable solutions to enhance volunteer programming and organizational growth.
Non Profit
Responsibilities
Define and execute a multi-year enterprise technology and digital transformation strategy aligned with mission, growth, and operating priorities
Advise the Chief Operating Officer and Executive Team on technology investments, data and AI strategy, and operational risk
Lead an integrated enterprise roadmap across Salesforce, IT operations, automation, data governance, and business process improvement
Translate business strategy into scalable technology architecture, investment decisions, and execution plans
Act as a trusted advisor to senior leaders, influencing enterprise decisions through clear analysis and collaborative problem-solving
Identify and assess external technology platforms that enable scalable delivery of Points of Light volunteer programming
Partner with Corporate Partnerships and Global Programs & Impact to shape partnership models that generate revenue and or deliver measurable affiliate network value
Support and influence partnership negotiations and governance
Align partner platform capabilities with program strategy, data requirements, and impact measurement needs
Ensure internal readiness, adoption, and effective use of partner-delivered solutions across the enterprise and affiliate network
Represent Points of Light externally with partners and at industry forums as a credible technology and strategy leader
Provide oversight of Salesforce strategy, architecture, integrations, data governance, and enterprise adoption
Ensure digital platforms support volunteer mobilization, corporate engagement, affiliate needs, and scalable service delivery
Apply a product management mindset and champion agile, iterative development practices
Oversee enterprise IT operations including cloud services, cybersecurity, identity and access management, helpdesk, and vendor-managed services
Maintain accountability for cybersecurity strategy, training, and incident response
Ensure strong risk management, compliance, data protection, business continuity practices
Lead vendor selection, contract negotiation, and performance management for MSP, MSSP, and development partners
Enable enterprise business process redesign through technology to improve efficiency, scalability, service delivery, and margin
Drive AI and automation initiatives that reduce manual work and improve decision-making and partner, affiliate, and customer experience
Establish adoption strategies to ensure technology-enabled transformation is sustained
Ensure disciplined enterprise portfolio management, including prioritization and delivery of complex, multi-year initiatives
Establish governance that balances innovation, risk management, and operational excellence
Oversee technology budgets, resources, and performance metrics to ensure accountability and return on investment
Lead and develop high-performing, multi-disciplinary teams across technology, data, and digital operations
Foster a culture of accountability, collaboration and continuous improvement
Qualification
Required
Minimum of ten years of progressive leadership experience in technology, digital transformation, IT operations, or enterprise business transformation
Executive presence with strong communication and influencing skills, including the ability to represent the organization credibly with external audiences
Strategic thinker able to prioritize complex initiatives, balance competing demands, and drive disciplined execution
Senior technology and transformation leader with experience driving enterprise-scale digital, operational, and business transformation
Strong business judgment with the ability to connect technology recommendations to organizational priorities, partnership models, and sustainability
Experience working with leading external technology platforms or ecosystems, preferably in CSR, employee engagement, or social impact, with ability to build deep partner relationships
Deep expertise in Salesforce strategy, architecture, integration, governance, and adoption, with NPSP experience strongly preferred
Solid background in enterprise IT operations, cybersecurity, cloud infrastructure, and vendor-managed environments
Product-oriented mindset with experience delivering scalable, user-centered digital solutions using agile or iterative approaches
Experience leading automation and AI-enabled initiatives
Preferred
Established relationships with leading CSR, employee engagement, or social impact technology platforms
Demonstrated experience shaping, standing up, or expanding strategic external partnerships and digital products that support organizational growth, scale, or revenue
Experience influencing external partners and senior stakeholders
Proven ability to represent organizations externally through executive briefings, partner meetings, conferences, panels, or industry forums
Demonstrated experience leading or contributing to enterprise-level strategy development, including translating organizational goals into technology, partnership, or platform strategies
Track record of advising executive leaders on strategic options, tradeoffs, and investment priorities, not solely executing predefined plans
Experience operating effectively in environments where technology is delivered through partnerships and platforms rather than proprietary product ownership
Comfort operating in ambiguity and helping define direction in growth-oriented organizations
Bachelor's degree (BA or BS) or relevant work experience
Nonprofit or social impact sector experience, particularly in federated models
Benefits
Competitive compensation and excellent benefits including a robust PTO program: 18 days of PTO and 10 holidays; plus, we are closed December 25-January 1.
Medical, dental and vision benefits offered, free life insurance, along with long-term and short-term disability, a 403b program with employer match, and 1 day of volunteer time off per month.
Company
Points of Light
Points of Light is the world’s largest organization dedicated to volunteer service, mobilizing millions of people to take action that is changing the world.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jennifer Sirangelo
President and Chief Executive Officer
Diane Quest
Chief Operating Officer
Company data provided by crunchbase