Chase · 1 hour ago
AI/ML Solutions Product Portfolio Operations Director
450 W 33rd St, New York, NY, 10001, US
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expChase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. As a Product Portfolio Operations Director in AI/ML Solutions, you will collaborate closely with product teams and other stakeholders to ensure the portfolio delivers maximum business value while maintaining security and compliance.
BankingFinancial Services
Responsibilities
Works across products and product lines to help ensure delivery against business objectives
Executes the strategy for reporting and communications to support our portfolio management operations and change initiatives
Oversees and coaches a team to best implement the strategy for adapting and executing the full product-line framework and ensures our core cross-product priorities, sequencing, and trade-offs are realized
Implements portfolio-level tracking of controls, financials, resourcing needs, and key prioritization decisions
Drives operational excellence across all product areas, ensuring consistent, standardized, and efficient execution of processes and practices
Leads the implementation and oversight of FinOps strategies within each product area to optimize financial management and cost efficiency
Establish and maintain a comprehensive product analytics framework, ensuring each product area defines KPIs and delivers timely, accurate measurement and reporting
Ensures robust internal controls and data integrity measures are embedded as standard practice across the portfolio to mitigate risk and maintain compliance
Manages product portfolio governance, including product approvals portfolio boundary definitions, and deployment scope management
Collaborates with cross-functional teams to align product lifecycle management, risk controls, and operational processes with business goals and regulatory requirements
Continuously assess and improve portfolio organization, operational workflows, and governance frameworks to enhance efficiency, security, and resiliency
Qualification
Required
8+ years of experience or equivalent expertise in program management or performance optimization
Proven ability to manage and implement operational effectiveness and portfolio management initiatives
Proven ability to operate within the product development life cycle and agile methodologies
Strong expertise in FinOps principles and financial management within product portfolios
Experience developing and managing product analytics frameworks with clear KPIs and reporting mechanisms
Deep understanding of governance, risk management, internal controls, and data integrity best practices
Excellent collaboration and communication skills, with the ability to influence and align diverse teams and stakeholders
Customer and business-focused mindset with strong analytical, problem-solving, and strategic thinking abilities
Preferred
Experience in financial services or regulated industries
Familiarity with AI/ML product ecosystems and technology portfolio management
Background in vendor management, compliance, and operational risk frameworks
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
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