Häcker Kitchens North America · 1 week ago
Technical Design and Support Coordinator
United States
Full-time
Remote
New Grad, Entry LevelHäcker Kitchens North America is a leading manufacturer of kitchen cabinets with a strong presence in over 65 countries. They are seeking a Technical Design and Support Coordinator who will be responsible for training, onboarding, and providing technical support to dealers, as well as assisting the sales team and translating documents.
FurnitureLogisticsManufacturing
Responsibilities
Responsible for product and design training online and in person
Responsible for onboarding new dealers
Responsible for supporting dealers regarding technical product and design questions
Responsible for providing support to the sales team at exhibitions, events, installation etc
Responsible for quoting kitchens and other rooms in cooperation with the Sales Manager for potential and existing dealers, as needed
Responsible for supporting administrative and sales-related tasks
Responsible for translating documents from English to Spanish
Assist with any other task as required by upper management
Qualification
Required
Bilingual Spanish & English is a must
Excellent customer service skills
Retail & customer relationship experience, interior design/architecture background a plus
Knowledge of kitchen design software, ideally Compusoft Winner
Product and technical knowledge of European kitchen cabinets
Able to travel within North and Central America. Additional international travel may be needed
Strong reliability and trustworthiness
Service and quality awareness
Strong organizational and communication skills
Independent work experience as team player
Benefits
Health Benefits
401K plan
Generous PTO policy
Paid holidays
Company
Häcker Kitchens North America
Häcker produces modern fitted kitchens which meet the highest demands on quality, functionality, durability and design.
Founded in 1898
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase