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Birkey's Farm Store, Inc. · 4 hours ago

Service Technician

Mattoon, IL

Full-time

Onsite

New Grad, Entry Level

Birkey's Farm Store, Inc. is seeking a Service Technician to diagnose and perform repairs on heavy equipment. The role involves mechanical, electrical, hydraulic, and pneumatic repairs, ensuring customer satisfaction and efficient service delivery.

AgricultureReal Estate

Responsibilities

Inspect, diagnose, troubleshoot, and locate mechanical deficiencies on Heavy Equipment as assigned by the service manager

Proper use of diagnostic equipment

Determine extent of necessary repairs including identifying major powertrain overhaul needs. Prepare orders for required services. Source and order parts as needed

Repair and/or replace all components of diesel engines, hydraulic, air conditioning, electrical, and suspension systems, drive trains, steering, braking, material handling, and operator comfort systems

Read, analyze, and interpret technical information from schematics, technical manuals, drawings and procedures, and governmental regulations

Perform welding and brazing, fabricate and modify parts, equipment, miscellaneous structures and attachments

Keep service manager informed on special parts orders, shortages and malfunctions

Complete all work orders (including warranty information) and time sheets in a legible, accurate, and timely manner

Maintain a current knowledge of products, technology and models by participating in educational opportunities, reading technical and regulation publications

Work as part of a team, offering and seeking assistance when needed

Keep shop vehicles clean and serviced

Help control expenses and produce as much quality work as possible

Help maintain cleanliness, neatness and safety of personal workspace, building and lot

Maintain a safe working environment and adhere to company safety program at all times

Perform other duties as assigned

Ensure every customer is satisfied with the products, services and support of all staff

Resolve customer’s concerns efficiently and effectively

Promote a positive attitude at all times

Maintain a professional appearance and demeanor

Exhibit Birkey’s high level of customer service on a daily basis

Acknowledge appreciation of clients and customer

Qualification

Mechanical repairsElectrical repairsHydraulic repairsDiagnostic equipment useWeldingBrazingTechnical manual interpretationCustomer serviceSafety adherenceTeamwork

Required

Diagnoses and performs standard mechanical, electrical, hydraulic, and pneumatic repairs

Assembles equipment for the company and its customers

Inspect, diagnose, troubleshoot, and locate mechanical deficiencies on Heavy Equipment