University of Florida Jacksonville Physicians, Inc. ยท 11 hours ago
MA / Customer Service Rep-UF Health Fam Med - Southside-Full-Time- Days
University of Florida Jacksonville Physicians, Inc. is seeking a dedicated professional for their medical practice. The role involves assisting in both administrative and clinical procedures under the supervision of a licensed physician, while ensuring a high standard of customer service for patients and staff.
Hospital & Health Care
Responsibilities
Take patient's vital signs
Prepare patients for the provider's care
Assist with patient examinations or treatments
Correctly document all entries in the medical record, either electronic or hard copy, to include signature, date and time
Administer medication as directed by and under the direct supervision of licensed physician
Observe and report patients' signs or symptoms
Collect routine laboratory specimens as directed by the provider
Administer basic first aid
Participates in performance improvement projects
Participates as an active care team member in the coordination of patient care
Provides a standard of excellence as it relates to customer service for patients, staff members, and other customers
Qualification
Required
Certified Medical Assistant (CMA) required - or within 6 months
Basic Life Support (BLS) required - at time of hire
High School Diploma / GED Required at time of hire
A requirement of having completed an MA program that is accredited by the National Commission for Certifying Agencies, a national or state medical association, or an agency approved by the board
Preferred
1-year - Medical assistant - preferred
2- 4 years clerical/customer service experience, ideally in a health care related industry - preferred
1-year experience with third party payors, and computer experience for imputing data and reviewing - preferred
Medical Terminology Certificate preferred - at time of hire
Company
University of Florida Jacksonville Physicians, Inc.
The UF Jacksonville Physicians team is a growing network of more than 60 primary and specialty care centers that offer first rate care.