DESC (Downtown Emergency Service Center) ยท 7 hours ago
Senior Facilities Program Manager
Seattle, WA
Full-time
Onsite
Mid, Senior Level
$123K/yr - $139K/yr
5+ years expDESC (Downtown Emergency Service Center) is a nonprofit organization dedicated to helping individuals with complex needs related to homelessness and mental health. The Senior Facilities Program Manager oversees maintenance and building operations to ensure a safe and positive environment for DESC clients and staff, leading a team and managing various facility-related responsibilities.
Health CareHomeless ShelterNon ProfitSocial
Responsibilities
Oversight of the to ensure the Facilities Team performs high quality repair, maintenance and janitorial services in all DESC facilities, including, but not limited to permanent housing and transitional shelter settings
Provide leadership to Facilities Supervision team and staff to include one on one supervision, leading of team meetings, management of team meeting agendas, meeting notes and action items
Create trend data for tracking of department metrics to include extrapolation of data from Bugzilla, Chasers and Abila for production metric analysis. Create Excel spreadsheets to include pivot tables and graphs
Manage, create and oversee creation of and implementation of Department protocols to ensure even Team performance and conformance with agency needs. Establishes procedures, methods and materials to ensure cost-effective ways of performing maintenance and janitorial work
Cultivate a culture within the Department of safety, timeliness and collaboration with other Departments
Provide leadership for the Facilities Team via supervision and evaluation of the Facilities Manager and other Facilities Supervisor positions. Evaluates Department performance via analysis such as work order system assessment and in field inspection. Coach Team to identify issues that are becoming chronic
Leads communication of status of repair work with relevant project managers or other relevant DESC Senior Staff, ensuring that electronic work order records are up-to date, and that project managers receive notification of repair completions, including costs, if necessary
Oversee development and maintenance of records for each facility and track work completed. Ensure Department keeps Team and sites properly supplied with basic repair and janitorial materials
Provide oversight for periodic use of outside contractors, obtains bids when necessary, and ensure that work called for in any maintenance contract is completed and adequate
Oversight of systemic supply process to ensure compliance with Federal, State and County procurement requirements. Examine systems and controls and provide recommendations for improvement of inventory efficiency
Develop and maintain Department-wide preventative maintenance schedules for each facility
Work with Facilities Team, and other relevant DESC staff to ensure completion of necessary work as required by DESC contracts, inspections and federal, state or local regulations
Be knowledgeable about and help ensure compliance with all relevant health and safety regulations, building codes, and OSHA regulations, especially concerning the use, storage, and documentation of maintenance/cleaning products
Oversight of DESC fleet including coordinating maintenance, repair, replacement and disposal of vehicles as needed
Work at ground level or from ladders and scaffolding. Carry and lift heavy materials, containers, ladders, tools, and other equipment to and around work sites
Other duties as assigned
Qualification
Required
5-10 years' experience in affordable housing (to include Permanent Supportive Housing) to include leadership roles in Facilities or other relevant positions
1 year of supervisory experience, and must include supervision of other managers
General Construction knowledge and ability to read blueprints, spec/cut sheets and schematic diagrams required
Experience to include knowledge of large commercial high rise buildings and multiple residential portfolios with over 1,000 units
High proficiency with databases, Excel spreadsheets, and web-based applications
Familiarity of major building systems to include mechanical, plumbing, electrical, building envelope and structural
Familiarity of 110, 277 & 480 volt electrical systems
General knowledge of low voltage systems such as DDC control, fire alarm & security
Strong communication and collaboration, sound judgment and proven initiative
Excellent trouble-shooting and diagnostic skills; ability to define problems and resolve them quickly
Insurable driving record, current Washington state driver's license and ability to drive agency vehicles including 15 passenger vans
Ability to work flexible hours as required by program and staffing needs including periodic evenings and weekends
Ability to communicate and work effectively with people from various backgrounds
Ability to handle a wide range of unpleasant and/or bizarre behavior from clients
Commitment to the philosophy of cooperation and continuity across programs and consideration and respect for clients
Benefits
Dental
Life
Long-term Disability
Medical (no premiums/payroll deductions for employee coverage)
Employee Assistance Program (EAP)
Flexible Spending Account (FSA)
ORCA card subsidy
Paid Time Off (34 days per year)
Retirement Plan
Company
DESC (Downtown Emergency Service Center)
DESC works to end the homelessness of vulnerable people, particularly those living with serious mental illnesses or substance use disorders.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jenny Tripp, CPA, CIA
Chief Financial Officer
Recent News
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2024-05-23
2023-10-17
2022-09-01
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