Google CCAI – Contact Center AI Tech Lead(10+ years Minimum Required) jobs in United States
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Cygnus Professionals Inc. · 3 hours ago

Google CCAI – Contact Center AI Tech Lead(10+ years Minimum Required)

positionHartford, CT
timeContract
remoteOnsite
seniorityLead/Staff
date10+ years exp

Cygnus Professionals Inc. is seeking a Contact Center AI Tech Lead with a strong background in Google CCAI. The role involves designing and developing AI applications for the Contact Center platform, collaborating with engineers, and ensuring compliance with data privacy regulations.

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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Design and develop AI applications and infrastructure for the Contact Center platform
Collaborate with Cloud and Machine Learning engineers, as well as the development team, to ensure seamless integration of AI technologies
Stay current with the latest AI trends and technologies, especially Google GCP or Azure AI for Contact Center
Create and maintain AI models and algorithms
Conduct AI research to improve existing systems and develop new technologies
Identify opportunities for AI solutions within the organization and propose strategic plans
Train team members and stakeholders on AI and its applications
Ensure compliance with data privacy regulations in AI applications
Monitor the performance of AI systems and make necessary adjustments

Qualification

Google CCAIContact Center experienceGoogle GCPAzure AIAI researchAI model developmentData privacy compliance

Required

Google CCAI (Google Contact Center AI)
Strong Contact Center domain experience
Minimum 10+ years of experience
Design and develop AI applications and infrastructure for the Contact Center platform
Collaborate with Cloud and Machine Learning engineers, as well as the development team, to ensure seamless integration of AI technologies
Stay current with the latest AI trends and technologies, especially Google GCP or Azure AI for Contact Center
Create and maintain AI models and algorithms
Conduct AI research to improve existing systems and develop new technologies
Identify opportunities for AI solutions within the organization and propose strategic plans
Train team members and stakeholders on AI and its applications
Ensure compliance with data privacy regulations in AI applications
Monitor the performance of AI systems and make necessary adjustments

Company

Cygnus Professionals Inc.

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Cygnus Professionals is a computer software company that provides business-IT transformation solutions.
dateFounded in 2010
location
Somerset, New Jersey, USA
people-size501-1000 employees
web-link
http://cygnuspro.com

H1B Sponsorship

Cygnus Professionals Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (20)
2024 (18)
2023 (14)
2022 (16)
2021 (15)
2020 (32)

Funding

Current Stage
Late Stage

Leadership Team

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Surya Vempati
President
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Company data provided by crunchbase