1-800 Contacts · 1 day ago
Head of E-Commerce Marketing
1-800 Contacts is a leading company in the vision care industry, and they are seeking a Head of E-Commerce Marketing to shape the online contact lens buying experience. The role involves leading the development of web and app sales strategies, optimizing customer engagement, and driving growth across digital platforms.
Consumer GoodsE-CommerceEyewearRetail
Responsibilities
Lead the creation and execution of eCommerce marketing strategies for both new and repeat customers across web and app
Define the vision for the next generation of the online contact lens buying experience
Engage and convert customers who have never purchased contacts online through data-driven marketing and sales strategies
Design end-to-end sales funnels that guide customers seamlessly from first impression to completed purchase
Own the product catalog, optimizing how products are displayed — including reasons-to-believe (RTBs), imagery, descriptions, and categorization
Collaborate with marketing teams to maximize the conversion of paid and organic traffic
Partner cross-functionally with marketing, pricing, and operations to execute high-impact campaigns, promotions, and offers
Work with marketing and technology teams to integrate personalization, AI, and machine learning into the customer shopping experience
Continuously analyze and improve by gathering user feedback, monitoring industry trends, and studying competitor activity
Plan, test, and scale new ideas through thoughtful experimentation
Qualification
Required
5+ years of experience leading cross-functional teams in eCommerce or web sales
Bachelor's degree in Marketing, Business, or a related field
Proven experience with A/B testing and data-driven decision-making
Strong project management skills, with the ability to balance multiple priorities in a fast-paced environment
Preferred
Familiarity with the eye care or contact lens industry (a plus, not a must)
Strong analytical and strategic thinking skills
Proven leadership and collaboration across cross-functional teams
Excellent communication skills with the ability to influence and inspire
A creative mindset and keen eye for detail that brings ideas to life
Benefits
Free eye exams for your entire family
Deep discounts on lenses, glasses, and other services
Amazing healthcare coverage
401(k) match
Flexible PTO
Tuition reimbursement program
In-house restaurant with highly discounted meals (Steak dinner under $6)
Free snacks, ice cream, and drinks every day
Full onsite gym
Company
1-800 Contacts
1-800 Contacts is a retailer of contact lenses and is dedicated to making it easier for consumers to purchase contact lenses.
Funding
Current Stage
Late StageTotal Funding
unknown2020-09-23Acquired
Recent News
TechBuzz News
2025-05-09
2024-04-11
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