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Ajulia Executive Search · 5 hours ago

Warranty Operations Manager – Material Handling

De Forest, WI

Full-time

Onsite

Mid, Senior Level

$85K/yr - $95K/yr

3+ years exp

Ajulia Executive Search is a New Jersey based Executive Search Firm specializing in retained searches in multiple sectors. They are seeking a Warranty Operations Manager to lead the warranty process, analyze data for improvement opportunities, and collaborate across teams to enhance product reliability.

ConsultingHuman ResourcesSearch EngineStaffing Agency

Hiring Manager

Aarti Manchanda

Responsibilities

Lead the full warranty process—from claim intake to resolution—while ensuring policy compliance and accurate financial tracking

Analyze warranty data to spot trends, root causes, and improvement opportunities for products and processes

Collaborate across engineering, quality, customer service, and external partners to resolve recurring issues and strengthen product reliability

Develop and manage warranty policies, documentation, reporting, and training for internal teams and external partners

Provide strong team leadership by coaching staff, setting recovery goals, and building dashboards and metrics to drive performance

Qualification

Mechanical repairElectrical repairHydraulic repairWarranty managementA&PASE certificationRobotics experienceReading schematicsMaterial handling backgroundData analysisTeam leadership

Required

3+ years of hands‑on mechanical, electrical, and hydraulic repair experience in forklift, automotive, or field service roles

Experience as a Warranty Manager or equivalent role, with the ability to design, develop, and oversee a full warranty program, including claim validation, root‑cause analysis, and performance reporting

Ability to read and interpret electrical and hydraulic schematics