Customer Care Service Representative jobs in United States
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Careington International Corporation ยท 5 hours ago

Customer Care Service Representative

Careington International Corporation is a leader in the health and wellness benefits space, seeking energetic, career-oriented Customer Service Representatives. The role involves providing live-agent assistance for product education, account maintenance, and various customer service inquiries.

DentalHealth CareWellness

Responsibilities

Efficiently navigate up to six software applications across multiple monitors while managing inbound calls
Utilize Microsoft Office Suite (Word, Excel, Outlook) daily to support customer interactions and internal operations
Maintain a professional, patient, and helpful phone demeanor to build strong customer relationships
Apply prior call center experience to deliver high-quality service (preferred but not required)
Bilingual proficiency in Spanish is a plus and may qualify for additional compensation

Qualification

Call center experienceBilingual in SpanishMicrosoft Office SuiteCustomer relationship skillsProfessional phone demeanor

Required

Candidates must live in the DFW metroplex and be able to work onsite
Onsite interviews at 6435 Flyers Way, Frisco, TX 75033
Work Monday through Friday, on-site at the above address
Use a wired headset provided by the company
Must pass a drug screen and background check
Attendance: 100% attendance is required during this period

Preferred

Apply prior call center experience to deliver high-quality service (preferred but not required)
Bilingual proficiency in Spanish is a plus and may qualify for additional compensation

Benefits

Benefits eligibility for you and your dependents begins on the first day of the month following 60 days of employment
Paid time off accrual and 11 paid holidays per year
Access to a 401(k) plan with Fidelity after 90 days of employment
Clear pathways for career advancement within the company
Semi-monthly paydays on the 15th and last day of each month

Company

Careington International Corporation

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Careington International Corporation provides discount plans for health, wellness and lifestyle services.