Data Center Technician , DCC Communities jobs in United States
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Amazon Web Services (AWS) · 7 hours ago

Data Center Technician , DCC Communities

Amazon Web Services (AWS) is seeking Data Center Technicians to support customers in multiple locations. The role involves monitoring and maintaining data center operations to ensure reliability and availability, while also participating in incident response and collaborating with various teams.

Agentic AIConsultingDevOpsInformation TechnologySoftwareWeb Development
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Responsibilities

Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required
Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
Performing on-call duties and participating in scheduled maintenance and change management activities
Contributing to documentation and process improvement initiatives based on your analysis of operational issues
Helping to train and onboard new team members

Qualification

Computer/server hardware troubleshootingNetwork design understandingTechnical certificationData center experienceWork prioritizationEffective communicationOrganizational skills

Required

High school or equivalent diploma
Work a flexible work schedule including evenings, overnights, and weekends
1+ years of computer/server hardware troubleshooting or related IT experience

Preferred

Experience in a data center or other critical environment
An Associate's degree, technical certification, or equivalent professional or military experience in a relevant field (e.g., computer science, networking engineering, etc.)
Understanding of network design, protocols and layer 1/2 troubleshooting
Experience managing work and priorities through a ticketing system

Benefits

Equity
Sign-on payments
A full range of medical, financial, and/or other benefits

Company

Amazon Web Services (AWS)

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Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing.

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
BIRD Foundation
2025-01-22Grant

Leadership Team

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Matt Garman
Chief Executive Officer
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Anand Desikan
CTO, CXO Advisor, and Enterprise Technologist
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Company data provided by crunchbase