Hot Topic · 8 hours ago
Sales Associate
Hot Topic is a vibrant retail store focused on music and pop culture, seeking a Sales Associate to enhance customer experiences. The role involves providing exceptional customer service, maintaining the sales floor, and ensuring the store is visually appealing while promoting merchandise effectively.
ApparelE-CommerceFashionLifestyleMusicRetail
Responsibilities
Provide an amazing shopping experience that will encourage customers to return. They'll be impressed by your product knowledge, customer experience skills, and use of the Force
Cover the sales floor zone and ensure that assigned areas are up to visual standards
Work the register - you'll use your fandom knowledge to process sales transactions and drive add-on sales using additional benefits such as BOPIS and curbside pickup Assist with planogram changes including store map, wall, fixture, & merchandising mix
Let your voice be heard! You'll communicate fashion & music trend information to management and respective HQ partners
While we welcome wizards, we don't like it when spells are stolen. You'll work with Store Management to ensure there's no misuse of spells and wizardry around theft
Support the maintenance of the mother ship; you'll help keep the stock room organized and the store tidy
Smells like Team Spirit – you love communicating and working as a team to get the job done
Any other activities as assigned by your Store Leader
Qualification
Required
Previous experience working in a retail environment
Superpowers in providing customer service and selling
At least 16 years of age
Avenger-like collaboration and communication skills
Able to navigate your way around the store
Merchandise product utilizing approved store equipment
Pack and unpack boxes of awesome merch that may weigh up to 50 pounds
Company
Hot Topic
Hot Topic is a retail store that offers music and pop culture licensed apparel, accessories, and gifts.
Funding
Current Stage
Late StageTotal Funding
unknown2013-03-07Acquired
Recent News
2025-10-17
Company data provided by crunchbase