Ameris Bank · 4 hours ago
Mortgage Loan Assistant
Franklin, TN
Full-time
Onsite
Entry Level
2+ years expAmeris Bank is a purpose-driven company dedicated to bringing financial peace of mind to communities. They are seeking a Mortgage Loan Assistant to support Loan Originators with marketing, administrative tasks, client communications, and loan applications.
BankingFinanceFinancial ServicesMortgage
Responsibilities
Maintain an active Ameris Bank sponsored Nationwide Licensing System and Registry (NMLS) number in compliance with the federal S.A.F.E Act requirements
Assist Loan Originator(s) with any and all tasks as directed
Input files into designated origination system and obtain all necessary documentation
Send out all required compliance disclosures and loan packages as needed
Assist in retrieving client data including: faxing and emailing documents, preparing correspondence, making copies of borrower information, filing, scanning etc
Maintain and update the designated Loan Originator’s customer database in designated contact management system, mail thank-you notes to customers and realtors, prepare flyers and rate sheets and other marketing materials as directed
Assist with coordinating activities, such as, open houses, luncheons, realtor events, client events, professional functions, presentations, etc. as directed
Provide backup support to the Loan Originator(s) when he/she is unavailable by assisting with answering the loan originator’s phone, returning calls, and attempting to find answers to the customers’ inquiries by coordinating with the other mortgage departments
Assist the designated Loan Originator(s) on counseling customers on all products the customer is eligible to obtain ensuring the product chosen best fits their financial needs without steering a customer to a particular product in the loan originator’s absence
Maintain status reports of loans and review with assigned loan originator and/or manager
Act as a liaison with designated mortgage processor as needed
Communicate daily with assigned Loan Originator(s)
Keep informed on all Ameris Bank Mortgage loan programs and adhere to all regulatory and compliance requirements
Keep informed on all mortgage related policies and procedures that may affect their job duties
Attend all required meetings
Complete all required training
Adhere to work schedule as designated by manager
Qualification
Required
2 years customer service experience required
High school diploma or GED required
Preferred
Mortgage industry knowledge preferred
Thorough working knowledge of HMDA, compliance and new regulations and procedures preferred
Basic knowledge of loan documentation for state and compliance preferred
Strong problem-solving skills
2 years Mortgage experience preferred
Bachelor's degree preferred
Benefits
Medical, Dental and Vision Insurance
Life Insurance provided at no additional cost to employees
Accidental Death & Dismemberment Coverage
Long-Term Disability Coverage
Paid Sick and Vacation Leave
11 Holidays
Volunteer/Service Day
Employee Stock Purchase Plan
401(k) Retirement Plan
Ameris Bank matches 50% of your first 8% of contributions to the plan
Flexible Spending Accounts
Health Savings Account
Health Reimbursement Arrangement
Supplemental Life & Other Insurance Plans
Identity Theft Protection
Pet Insurance
Legal Insurance
Employee Assistance Program
Employee Advocacy Program
Tickets at Work (Entertainment discounts for Ameris Bank Employees)
AT&T Employee Discount
Wellness Discounts for Medical Premiums and Other Rewards
Employee Referral Incentive
Education Assistance
Employee Resource Groups
Free Interest Checking
Free Safe Deposit Box
Free Money Orders, Travelers’ Checks and Cashier Checks
Discount on Mortgage Origination Fee
Free Online Banking and Free Unlimited Online Bill Payment
Employee Banking Perks
Company
Ameris Bank
Ameris Bank is an financial holding company providing financial services.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$125.3M2018-01-12Post Ipo Equity· $5.6M
2015-01-28Post Ipo Equity· $119.7M
1994-05-19IPO
Leadership Team
Palmer Proctor
Chief Executive Officer
Nicole Stokes
Chief Financial Officer
Recent News
2025-11-08
2025-10-28
2025-10-20
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