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Riverstone Logistics · 3 hours ago

Operations Supervisor, Warehouse

DeFuniak Springs, FL

Full-time

Onsite

Entry, Mid Level

2+ years exp

Riverstone Logistics is a freight forwarding partner focused on enhancing customer experiences through final mile deliveries. The Operations Supervisor will oversee day-to-day functions of inbound operations, ensuring compliance and efficiency while providing support and coaching to the team.

Freight ServiceLogisticsTransportationWarehousing

No H1B

Responsibilities

Oversee day-to-day delivery operations, including the monitoring of morning loadout/check in, delivery activity, evaluation of motor carrier needs, and customer service in accordance with agreed quality and production standards of the client

Ensure timely reporting of loadout/returns compliance as well as motor carrier compliance within client standards and the agreed-upon communication mechanism

Maintain professional working relationships with location management, peers, motor carriers, client employees, and other department managers and holds their team to the same standards

Supervise and review route monitoring utilizing client-specific software

Process and monitor returns through the client portal at participating locations

Move inventory safely using material handling equipment (as needed)

Serve as a main point of contact for escalations from the client

Schedule orders and notify the customer of their time windows for next day delivery

Perform other duties as assigned (may vary based on client requirements)

Qualification

Operations supervisory skillsCustomer service skillsConflict resolutionMicrosoft Office proficiencyFinal mile delivery experienceEmbracing new technologyVerbal communicationWritten communicationInterpersonal skillsAdaptability