This job has closed.

Riverstone Logistics · 3 days ago

Operations Supervisor, Warehouse

DeFuniak Springs, FL

Full-time

Onsite

Entry, Mid Level

2+ years exp

Riverstone Logistics is committed to being an honest and reliable freight forwarding partner. The Operations Supervisor will oversee the day-to-day functions of Inbound Operations, ensuring effective delivery operations and maintaining professional relationships with clients and team members.

Freight ServiceLogisticsTransportationWarehousing

Responsibilities

Oversee day-to-day delivery operations, including the monitoring of morning loadout/check in, delivery activity, evaluation of motor carrier needs, and customer service in accordance with agreed quality and production standards of the client

Ensure timely reporting of loadout/returns compliance as well as motor carrier compliance within client standards and the agreed-upon communication mechanism

Maintain professional working relationships with location management, peers, motor carriers, client employees, and other department managers and holds their team to the same standards

Supervise and review route monitoring utilizing client-specific software

Process and monitor returns through the client portal at participating locations

Move inventory safely using material handling equipment (as needed)

Serve as a main point of contact for escalations from the client

Schedule orders and notify the customer of their time windows for next day delivery

Perform other duties as assigned (may vary based on client requirements)

Qualification

Operations supervisory skillsMicrosoft Office proficiencyCustomer service skillsFinal mile delivery experienceConflict resolutionEmbracing new technologyVerbal communicationWritten communicationInterpersonal skillsAdaptability