JLL · 7 hours ago
Business Support, Customer Service
Atlanta, GA
Full-time
Onsite
Entry Level
$21.42/hr - $21.42/hr
2+ years expJLL is a company that focuses on facility operations and customer service. They are seeking an individual to monitor various technology systems, respond to stakeholder requests, and ensure excellent customer service while representing the company's mission and values.
CommercialReal Estate
Responsibilities
Research required information using available resources
Identify and escalate priority issues
Identify areas of opportunity and utilize skill/knowledge to suggest improvements
Route calls to appropriate resources
Complete all assigned callbacks
Monitor telephony queue time data to maximize productivity
Provide accurate, timely client work orders which result in highly satisfied customers
Adhere to the business unit specified client-driven standards
Complete data entry using multiple work request applications
Maintain individual productivity statistics/performance metrics
Strong organizational and management skills
Ability to multi-task and work both in a team and independently
Ability to function effectively in a dynamic work environment
Excellent interpersonal skills; strong emphasis on customer service
Excellent business writing and verbal communications
Strong analytical ability
Detail-oriented
Qualification
Required
Associates degree in facilities management, building, business or other related field
Strong organizational and management skills
Ability to multi-task and work both in a team and independently
Ability to function effectively in a dynamic work environment
Excellent interpersonal skills; strong emphasis on customer service
Excellent business writing and verbal communications
Strong analytical ability
Detail-oriented
Superior customer service skills and orientation
Ability to maintain professionalism at all times under stressful situations
Ability to plan and manage work under time constraints
Ability to multitask and work without direct supervision
Proficient in MS Office, and possess strong written, verbal and people skills
Strong organizational skills and collaborative style
Preferred
Years of relevant experience preferred
2+ years' experience with Facility or Property Administration preferred
Company
JLL
We’re a leading professional services firm that specializes in real estate and investment management.
10001+ employees
H1B Sponsorship
JLL has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (70)
2024 (47)
2023 (60)
2022 (68)
2021 (39)
2020 (43)
Funding
Current Stage
Public CompanyTotal Funding
$1.59B2025-11-03Post Ipo Debt· $565.35M
2023-11-08Post Ipo Debt· $400M
2019-05-29Post Ipo Debt· $46.5M
Leadership Team
Christian Ulbrich
President, CEO & Director
Jones Lang LaSalle
Global CEO, Capital Markets and Member
Recent News
Morningstar.com
2025-12-29
2025-12-17
Company data provided by crunchbase