Greystar (International) ยท 2 hours ago
Concierge - The Sur
The Sur, Arlington, VA
Full-time
Onsite
New Grad, Entry Level
$20/hr - $22/hrGreystar is a leading global real estate platform specializing in property management and development. The Concierge role involves organizing and coordinating resident services, acting as an information source for residents, and ensuring a welcoming environment for visitors.
Real Estate
Responsibilities
Greets prospects and residents as they enter the office/leasing area, and ensure the comforts of prospects and visitors while they wait to speak with a team member
Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request call backs as necessary
Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and coordinates the loading dock and/or elevator schedule for move-ins and move-outs
Ensures clubhouse amenities are in tour condition prior to leasing office opening each morning
Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours
Maintains tracking logs for equipment rentals, dry cleaning services, and/or other services provided by the community
Assists the community team with scheduling, planning and organizing resident activities and programs
Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge vendors
Qualification
Required
Ability to stand, walk, and/or sit for extended periods of time
Ability to bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas
Ability to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet)
Ability to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance
Ability to work a flexible work schedule, which includes taking 'call' during evenings, weekends and holidays
Organizes, coordinates, and implements various resident services and programs
Acts as an information source for and help to residents related to local market resources
Greets prospects and residents as they enter the office/leasing area
Answers phone calls and routes all calls to the appropriate team member for assistance
Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival
Manages and coordinates the loading dock and/or elevator schedule for move-ins and move-outs
Ensures clubhouse amenities are in tour condition prior to leasing office opening each morning
Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours
Maintains tracking logs for equipment rentals, dry cleaning services, and/or other services provided by the community
Assists the community team with scheduling, planning and organizing resident activities and programs
Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents
Maintains relationships and contacts with concierge vendors
Benefits
Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with Company Match up to 6% of pay after 6 months of service.
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.
Company
Greystar (International)
At Greystar, we approach investing in, developing, and operating residential real estate with discipline and integrity.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase