Gainwell Technologies · 6 hours ago
Infrastructure Deliver Leader
United States
Full-time
Remote
Senior Level, Lead/Staff
9+ years expGainwell Technologies is a company dedicated to improving the health and well-being of vulnerable communities through advanced technologies. The Infrastructure Delivery Leader oversees infrastructure services for Medicaid clients, manages projects, resolves reliability issues, and ensures customer satisfaction while leading teams and optimizing service delivery processes.
Health CareInformation Technology
Hiring Manager
Tricia (Trish) H.
Responsibilities
Lead the Team: Oversee processes and provide necessary resources
Manage relationships between business lines and infrastructure delivery partners to align services with business strategy
Enhance Efficiency: Identify strategies to optimize cost reduction while maintaining high standards of customer satisfaction and fulfilling service delivery obligations
Supervise infrastructure delivery staff: The Infrastructure Delivery Leader manages teams at each stage of the process and ensures all internal and external service departments are accountable for their tasks
Infrastructure Delivery Leaders develop and refine service delivery processes to ensure customers consistently receive high-quality experiences
Oversee the construction, maintenance, and support of infrastructure and system components critical to business operations and IT services. Ensures peak performance by balancing availability, security, efficiency, and functionality. Proactively identifies, manages, and escalates risks arising from business activities for effective monitoring and control
Build Partnerships: The Infrastructure Delivery Leader is responsible for building partnerships and liaising with internal capability leaders and external service providers to determine services, criteria for the delivery of those services, and develop solutions to any implementation issues that arise
Join ramp-up efforts to identify effective enterprise practices and standards
This position requires being On-Call to support or lead incident response and escalations
Qualification
Required
9+ years of experience in Support Services, Project Management, or Program Administration within the Technology Industry
Strong leadership, organizational, and interpersonal skills with proven ability to build relationships and work collaboratively
Expertise in project management, analytical thinking, and problem-solving
Proficiency with SQL Server and familiarity with Linux and Windows operating systems
Solid understanding of core enterprise infrastructure and effective communication skills
Benefits
Generous, flexible vacation policy
Educational assistance
Comprehensive leadership and technical development academies
Company
Gainwell Technologies
Gainwell Technologies is a provider of Information Technology & Services. It is a sub-organization of Veritas Capital.
10001+ employees
H1B Sponsorship
Gainwell Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (90)
2024 (78)
2023 (56)
2022 (96)
2021 (33)
Funding
Current Stage
Late StageTotal Funding
$1M2023-06-06Grant· $1M
Leadership Team
Paul N. Saleh
President and Chief Executive Officer
Gary Call
Chief Medical Officer
Recent News
bloomberglaw.com
2025-12-12
GlobeNewswire
2025-12-11
Company data provided by crunchbase