Brillio · 1 hour ago
SDET with NodeJS - R01558508
United States
Full-time
Remote
Entry, Mid Level
2+ years expBrillio is seeking a Senior Software Development Engineer specializing in Quality Engineering for Web Applications and Microservices. The role involves building automated test suites for voice and digital channels in a contact center environment, ensuring high-quality customer experiences through automation development and quality assurance practices.
AnalyticsArtificial Intelligence (AI)Big DataCloud ComputingConsultingEnterprise ApplicationsMachine LearningMobile
Responsibilities
Design, develop, and maintain automated test scripts using Node.js and related frameworks
Implement reusable components and libraries for API, UI, and telephony testing
Integrate automation into CI/CD pipelines for continuous testing
Create and execute Cyara test cases, campaigns, and journeys for IVR flows and call routing scenarios
Validate DTMF, speech recognition, transfers, queuing, and failover logic
Monitor and analyze Cyara Pulse alerts for proactive issue detection
Define test strategies, coverage matrices, and traceability to requirements
Perform functional, regression, and performance testing across multiple environments
Document defects, root cause analysis, and provide actionable insights
Work closely with developers, IVR designers, and routing engineers to ensure testability and quality
Participate in release readiness reviews and contribute to automation best practices
Qualification
Required
2–5 years in QA automation with strong proficiency in Node.js
Solid understanding of REST APIs, JSON, and microservices testing
Strong debugging and scripting skills
Bachelor's degree in Computer Science, Engineering, or equivalent experience
Preferred
Experience with Cyara for IVR and call routing testing (Test Cases, Campaigns, Journeys, Pulse)
Knowledge of contact center platforms (Amazon Connect, Genesys, Cisco, Avaya, NICE CXone)
Exposure to speech recognition testing, synthetic monitoring, and performance testing
Experience with cloud contact center solutions
Familiarity with observability tools (Splunk, ELK)
Company
Brillio
Brillio is a technology consulting and technology services company focused on the implementation of digital technologies.
5001-10000 employees
H1B Sponsorship
Brillio has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (258)
2024 (240)
2023 (281)
2022 (314)
2021 (196)
2020 (406)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
The Orogen Group
2023-09-05Private Equity
2019-01-14Acquired
Leadership Team
Raj Mamodia
Chairman of the Board
Santosh Padmanabhan
Senior Architect
Recent News
Financial Express
2025-03-21
Canada NewsWire
2025-03-12
Company data provided by crunchbase