Customer Service Representative jobs in United States
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Avis Budget Group · 2 hours ago

Customer Service Representative

Avis Budget Group is a leading company in the transportation industry, seeking a Customer Service Representative to assist customers in various aspects of the rental process. The role involves providing excellent customer service while working outdoors at airport lots, including checking cars and processing rentals.

Property ManagementReal EstateTourismTravel

Responsibilities

Assist customers in different parts of the rental or return process on our airport lots
Checking cars
Entering information in a handheld device
Processing rentals of our loyalty customers
Assisting customers at our exit gates
Checking-in our cars at return
Providing excellent customer service

Qualification

Valid Driver’s LicenseBasic computer skillsEffective verbal communicationRetail customer service experienceWillingness to work outdoors

Required

Valid Driver's License
Basic computer skills (typing, data entry)
Effective verbal communication skills
Willingness to work outdoors
Flexibility to work all shifts
Must be able to type, sit, stand, walk or move throughout rental lot and enter/exit vehicles for prolonged periods and drive a variety of vehicles
Must be 18 years of age and legally authorized to work in the United States
This position requires regular, on-site presence and cannot be performed remotely

Preferred

6 months retail customer service experience in a fast-paced environment is a bonus!

Benefits

Bi-weekly hourly wage (New York and Puerto Rico: weekly wage)
On the job training
Paid time off
Medical, dental and other insurance
Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
Retirement benefits (401k)
Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars

Company

Avis Budget Group

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Avis Budget Group offers professionals and individuals with vehicle rental and sharing services.

Funding

Current Stage
Public Company
Total Funding
$3.1B
2025-05-14Post Ipo Debt· $600M
2024-09-10Post Ipo Debt· $700M
2024-05-14Post Ipo Debt· $216.28M

Leadership Team

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Brian Choi
Chief Executive Officer
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Jeff Kaelin
Vice President, Technology Strategy, Performance & Data Services
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Company data provided by crunchbase