Client Services Support Analyst jobs in United States
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Precision AQ · 4 hours ago

Client Services Support Analyst

Precision AQ is a company focused on transforming customer connections through data science and technology. The Client Services Support Analyst will be responsible for collaborating with the Client Services team to develop and deploy innovative solutions for biopharmaceutical clients, while managing project plans and ensuring client satisfaction.

ConsultingHealth CareMarketingPharmaceutical
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Responsibilities

Collaborate with mentors and leadership to understand “why” and “how” to best initiate projects to facilitate learning and career growth
Develop understanding of Managed Markets and payer data to improve client engagement and project management capabilities
Responsible for collecting business requirements based on client input and testing of product offerings
Responsible for project plan development, execution and maintenance. Collaborate with team members to communicate project accomplishments, risks and mitigation plans to keep project delivery on track
Facilitate requirements for creative design and Medical, Legal, Regulatory (MRL) submissions processes
Develop competency in client MRL review systems and approval processes
Coordinate meetings with Engagement, Business Intelligence and Application Teams and/or key content experts as necessary
Manage the client inquiry process to ensure client satisfaction

Qualification

Business Requirements GatheringClient EngagementProject ManagementMicrosoft Office SuiteProject CoordinationDetail OrientedCommunication SkillsCritical Thinking

Required

Bachelor's degree
Availability to work Eastern Standard Time and potentially outside the company's standard hours of operation when necessary
Internet connection that will support working on large files, video and audio calls
Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
Ability to travel up to 5%

Preferred

Project Coordination experience
Detail oriented self-starter with strong organizational and communication skills
Project Management Software

Benefits

Discretionary annual bonus
Health insurance
Retirement savings benefits
Life insurance
Disability benefits
Parental leave
Paid time off for sick leave and vacation

Company

Precision AQ

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Precision AQ is the commercialization partner of choice for biopharma innovators, market access leaders, and brand strategists.

Funding

Current Stage
Late Stage
Company data provided by crunchbase