Madonna Rehabilitation Hospitals · 4 hours ago
Customer Service Operator
Lincoln, NE
Part-time
Onsite
New Grad, Entry Level
$21/hr - $21/hrMadonna Rehabilitation Hospitals is seeking a Customer Service Operator to join their team and provide world-class patient experiences. The role involves assisting in the daily operation of the facility's computer system and ensuring quality service delivery and customer relations.
Health CareHospitalMedical
Responsibilities
Responsible for assisting in quality delivery of the daily operation of the facility’s computer system including preparing reports, batching jobs, performing print jobs, daily electronic backups of the computer system and assuring quality operation of the facility’s switchboard at all times
Work will be performed in an ethical and legal manner following organizational policies, processes, protocols and procedures
Responsible for quality service delivery and internal/external customer relations for Madonna as a whole, including upholding the mission and values for the department and facility
Qualification
Required
Ability to work independently
Teamwork
Strong written and verbal communication skills
Strong interpersonal skills
Able to elicit cooperation and follow direction accurately within a reasonable training time
Must possess good grammar, spelling, and organizational skills to understand and follow oral and written instruction
High School Equivalency Required
Preferred
Telephone switchboard/PBX experience
Microsoft products (Excel, Word)
Associates Degree in Telecommunications or computer related field
Benefits
401(k)
401(k) matching
Paid time off
Company
Madonna Rehabilitation Hospitals
Madonna Rehabilitation Hospital is one of the nation's foremost facilities for medical rehabilitation and research.
Founded in 1958
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Terasa F.
Vice President of Patient Care and CNO
Danielle Borland
Executive Assistant to Chief Executive Officer
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