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Ameris Bank · 3 hours ago

Loan Operations Quality Control Specialist (Remote in Atlanta, GA or Jacksonville, FL)

United States

Full-time

Remote

Senior Level

5+ years exp

Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. The Loan Operations Quality Control Specialist is responsible for ensuring the accuracy of loan data and compliance with bank policies through quality assurance reviews and reporting deficiencies.

BankingFinanceFinancial ServicesMortgage

Responsibilities

Conducts quality assurance reviews on booked loan transactions

Reviews the loan documents to confirm loan data entered on the system is accurate and complies with bank policy to ensure all loans are properly booked

Ensure timely escalation of any operational risk or customer impact to relevant manager and ensures corrections are made timely to reduce the risk of impact to the customer

Reviews loans which have escrow for accuracy and ensures the setup on the operating system is accurate and that all escrows are set up as described on the escrow disclosure

Reports deficiencies on a timely basis to management, enters the error for tracking purposes and confirms the corrections have been made

Understands and ensures the bank coding for swap loans, participations and syndications is accurate. This includes coding such as Fed Call Codes, Note Types, Commitment Types, Collateral Codes and ensure the loan is coded correctly

Conduct root cause analysis by identifying weaknesses within a certain process or area and reports this information to management

Provide updates at regular meetings with Loan Operations, Risk Controls, Compliance etc

Interacts with immediate supervisor and team members regarding loan documentation or procedures if there are questions or concerns

Exercises good judgment while developing understanding of the loan review processes, policies, procedures, and compliance requirements

Completes needed training for other Loan Operations staff members as assigned

Performs routine tasks for Loan Operations, including review and research

Responsible for ensuring that the Bank's internal and external customers receive an adequate level of service and ensures all questions or concerns have been addressed

Strictly adheres to Bank Secrecy Act requirements, applies organizational policies and procedures in all activities

Adheres to all regulatory laws and adheres to compliance policies and regulations

Completes assigned regulatory compliance training courses

Qualification

Microsoft Office SuiteLoan compliance policiesLoan documentation knowledgeLoan processing knowledgeAnalytical skillsResearch skillsTeam playerPresentation experience

Required

5 to 7 years of experience in bank loan operations, commercial booking, commercial loan administration or related field

High school diploma or GED required

Intermediate to advanced computer skills and proficiency in Microsoft Office Suite products

Able to effectively and persuasively express self, using language and grammar in a professional manner

Highly motivated team player with ability to provide interactive service to others, building relationships and addressing identified needs

Able to research, analyze, identify viable options, draw sound conclusions, and present findings

Thorough knowledge of standard and non-standard loan products

Thorough knowledge of loan compliance policies

Able to manage and organize a high volume of transactions with proper prioritization

Strictly adheres to Bank Secrecy Act requirements, applies organizational policies and procedures in all activities

Adheres to all regulatory laws and adheres to compliance policies and regulations

Completes assigned regulatory compliance training courses

Preferred

Bachelor's degree in Business, Finance or related field preferred

Loan documentation and loan processing knowledge is a plus

Training and presentation experience is a plus

Benefits

Medical, Dental and Vision Insurance

Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment

Life Insurance provided at no additional cost to employees

Accidental Death & Dismemberment Coverage

Long-Term Disability Coverage

Paid Sick and Vacation Leave

11 Holidays

Volunteer/Service Day

Employee Stock Purchase Plan

401(k) Retirement Plan

Ameris Bank matches 50% of your first 8% of contributions to the plan

Flexible Spending Accounts

Health Savings Account

Health Reimbursement Arrangement