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Ameris Bank · 6 hours ago

Commercial Banking Specialist

Brunswick, GA

Full-time

Onsite

Mid Level

3+ years exp

Ameris Bank is a purpose-driven company dedicated to bringing financial peace of mind to communities. The Commercial Banking Specialist provides administrative support for commercial banking activities, ensures compliance with banking regulations, and delivers exceptional customer service to clients.

BankingFinanceFinancial ServicesMortgage

Responsibilities

Strictly adheres to Bank Secrecy Act requirements and applies organizational policies and procedures in all activities

Maintains electronic records and prepares transactions in Customer Relationship Management software

Thoroughly collects customer and prospect financials which may include loan applications, tax returns, income statements, bank statements and other relevant data

Monitors reports to identify maturing and delinquent accounts; initiates renewal processes and assists with collections

Maintains records and obtains documentation in compliance with internal controls, operational procedures, and risk management policies

Drafts letters and agreements

Maintains knowledge of banking products, programs, services, and promotions

Facilitates loan approval processes; prepares documents for the Officer Loan Committee

Provides prompt, professional customer service to customers and prospective customers utilizing proper etiquette in all communications

Researches and answers customer inquiries and fulfills service requests

Works to understand the root causes of complex customer service issues. Identifies and implements resolutions

Provides assistance and training to team members

Qualification

Banking policies knowledgeCustomer Relationship ManagementMicrosoft Office proficiencyCustomer service skillsAnalytical skillsCommunication skillsOrganizational skillsTeamwork

Required

3 or more years of experience as a Commercial Banking Specialist or equivalent position

Computer and Microsoft Office proficiency

Thorough knowledge of banking policies, procedures, products and services

Able to effectively and persuasively express self, using language and grammar in a professional manner

Able to plan, schedule and organize professional schedule to achieve goals within or ahead of established time frames

Able to provide a high level of interactive service to others, building relationships and addressing identified needs

Demonstrates commitment to quality customer service and ability to meet or exceed service goals

Able to analyze and record detailed information

Able to research, analyze, identify viable options, draw sound conclusions, present findings and make thoughtful recommendations considering overall risk and short-term and long-term impact

Strictly adheres to Bank Secrecy Act requirements and applies organizational policies and procedures in all activities

Maintains electronic records and prepares transactions in Customer Relationship Management software

Thoroughly collects customer and prospect financials which may include loan applications, tax returns, income statements, bank statements and other relevant data

Monitors reports to identify maturing and delinquent accounts; initiates renewal processes and assists with collections

Maintains records and obtains documentation in compliance with internal controls, operational procedures, and risk management policies

Drafts letters and agreements

Maintains knowledge of banking products, programs, services, and promotions

Facilitates loan approval processes; prepares documents for the Officer Loan Committee

Provides prompt, professional customer service to customers and prospective customers utilizing proper etiquette in all communications

Researches and answers customer inquiries and fulfills service requests

Works to understand the root causes of complex customer service issues. Identifies and implements resolutions

Provides assistance and training to team members

Preferred

Banking compliance or risk management experience preferred

Bachelor's degree preferred or equivalent education and related training or experience required

Benefits

Medical, Dental and Vision Insurance

Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment

Life Insurance provided at no additional cost to employees

Accidental Death & Dismemberment Coverage

Long-Term Disability Coverage

Paid Sick and Vacation Leave

11 Holidays

Volunteer/Service Day

Employee Stock Purchase Plan

401(k) Retirement Plan

Ameris Bank matches 50% of your first 8% of contributions to the plan

Flexible Spending Accounts

Health Savings Account

Health Reimbursement Arrangement