US Tech Solutions · 2 hours ago
Information Technology Support Specialist
Bridgeport, WV
Contract
Onsite
Entry Level
$30/hr - $40/hr
1+ years expUS Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand. They are seeking a talented and self-motivated IT Support Specialist to ensure the smooth operation and security of their IT infrastructure, providing technical support and managing systems for their staff.
Information Technology
Hiring Manager
Sharath Sai
Responsibilities
Demonstrates initiative and possesses strong time management skills
Efficiently manages ticket queues while providing support to onsite staff
Proficient in administrating and maintaining Windows Server 2016 and above
Possesses a high level of knowledge in supporting and managing desktop operating systems and applications
Manages email administration tasks, including user management, account configuration, password resets, and troubleshooting login, profile, and permission issues
Capable of troubleshooting and triaging monitoring system alerts for system and networking environments
Basic virtualization administration skills, including rebooting virtual machines, resource allocation, and basic architecture knowledge
Strong understanding and experience in domain functionality, Active Directory services, Group Policy, DNS, and DHCP
Skilled in troubleshooting Windows and Mobile OS-related hardware and software issues
Proficient in troubleshooting Remote Desktop Services and VPN (SSL and IPSec)
Able to troubleshoot Office 365 products (Exchange/SharePoint/OneDrive/Teams) using GUI and PowerShell
Familiar with patch and vulnerability management
Experience with Microsoft Autopilot
Intermediate knowledge of Backup Solutions
Proficient in troubleshooting common remote solutions such as RDP
Basic understanding of core network components
Maintains standards and documentation as products and technologies evolve
Proficient in audio/visual (A/V) skills, including troubleshooting and supporting A/V equipment and systems
Qualification
Required
Demonstrates initiative and possesses strong time management skills
Efficiently manages ticket queues while providing support to onsite staff
Proficient in administrating and maintaining Windows Server 2016 and above
Possesses a high level of knowledge in supporting and managing desktop operating systems and applications
Manages email administration tasks, including user management, account configuration, password resets, and troubleshooting login, profile, and permission issues
Capable of troubleshooting and triaging monitoring system alerts for system and networking environments
Basic virtualization administration skills, including rebooting virtual machines, resource allocation, and basic architecture knowledge
Strong understanding and experience in domain functionality, Active Directory services, Group Policy, DNS, and DHCP
Skilled in troubleshooting Windows and Mobile OS-related hardware and software issues
Proficient in troubleshooting Remote Desktop Services and VPN (SSL and IPSec)
Able to troubleshoot Office 365 products (Exchange/SharePoint/OneDrive/Teams) using GUI and PowerShell
Familiar with patch and vulnerability management
Experience with Microsoft Autopilot
Intermediate knowledge of Backup Solutions
Proficient in troubleshooting common remote solutions such as RDP
Basic understanding of core network components
Maintains standards and documentation as products and technologies evolve
Proficient in audio/visual (A/V) skills, including troubleshooting and supporting A/V equipment and systems
Education/experience typically acquired through advanced education (e.g. Bachelor) or an equivalent combination of education and experience (e.g. 4 years' related work experience)
Minimum 1 year in IT (helpdesk/service desk/MSP)
Preferred
Security+ (CompTIA Security+)
MS-900 / AZ-900
Previous experience in a fast-paced environment, such as an MSP, is a plus
Company
US Tech Solutions
US Tech Solutions counted among the largest yet the fastest growing staffing firm; all achieved organically.
1001-5000 employees
H1B Sponsorship
US Tech Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (9)
2023 (13)
2022 (24)
2021 (18)
2020 (14)
Funding
Current Stage
Late StageLeadership Team
Manoj Agarwal
Chief Executive Officer
Recent News
Kelly Services, Inc.
2025-05-17
GlobeNewswire News Room
2024-12-13
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