Front Desk Supervisor jobs in United States
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Westgate Resorts · 4 hours ago

Front Desk Supervisor

positionKissimmee, FL
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
date1+ years exp

Westgate Resorts is a recognized company offering a memorable vacation experience at their Westgate Towers Resort in Kissimmee, Florida. The Front Desk Supervisor will oversee the front desk team, ensuring excellent guest service and managing various operational responsibilities.

CasinoHospitalityResorts

Responsibilities

Greets, registers, and assigns rooms to guests
Transmits and receives telephone messages
Answers inquiries pertaining to hotel services; registration of guests
Keeps records of room availability and guest's accounts
Computes bill, collects payment, and makes change for guests
Makes and confirms reservations
Prepares daily reports (credit limit, cash)
Reviews daily arrivals and departures
Coordinates with housekeeping when VIP Guests arrive
Training all new Front Desk personnel

Qualification

Supervisory experienceCustomer service skillsHospitality experiencePassionIntegrityWork ethic

Required

Must be able to lift up to 15lbs
Must be able to stand for long periods of time
Excellent customer service skills
1+ Year in a supervisory role in a hospitality setting

Benefits

Comprehensive health benefits – medical, dental and vision
Paid Time Off (PTO) – vacation, sick, and personal
Paid Holidays
401K with generous company match
Get access to your pay as you need it with our Daily Pay benefit
Family benefits including pregnancy, and parental leave and adoption assistance
Wellness Programs
Flexible Spending Accounts
Tuition Assistance
Military Leave
Employee Assistance Program (EAP)
Life, Disability, Accident, Critical Illness & Hospital Insurance
Pet Insurance
Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
Advancement & development opportunities
Community Involvement Programs

Company

Westgate Resorts

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Glassdoor3.5
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Westgate Resorts is a resort company.
dateFounded in 1982
location
Orlando, Florida, USA
people-size5001-10000 employees
web-link
https://www.westgateresorts.com/

Funding

Current Stage
Late Stage
Total Funding
$206M
2024-06-11Debt Financing· $206M

Leadership Team

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Mark Waltrip
COO
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Adolfo Vasquez
Senior Manager Partnerships & Distribution Hotel Sales & Marketing
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Recent News

PR Newswire
Best Branson Family Vacation Packages (December 2025): Westgate Resorts Rated Best Value Stay for Families by Expert Consumers
2025-12-18
Morningstar.com
Best Hawaii Resorts (December 2025): Westgate Resorts Named Standout Pick for Island Family Stays by Consumer365
2025-12-17
Morningstar.com
Best Orlando Vacations (December 2025): Westgate Resorts Ranked Top Family-Friendly Stay for Theme Park Trips by Expert Consumers
2025-12-17
Company data provided by crunchbase