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BayMark Health Services · 5 hours ago

Treatment Center Director/Program Manager (LCAS)

Brasstown, NC

Full-time

Onsite

Director/Executive

BayMark Health Services is a progressive substance abuse treatment organization committed to high-quality patient care. They are seeking a Treatment Center Director to lead operations for their Opiate Treatment Program, manage clinic staff, ensure compliance with regulations, and drive census growth.

Addiction TreatmentHealth Care

Growth Opportunities

Responsibilities

Responsible for the operation & performance of the Opiate Treatment Program (OTP) clinic

Manages OTP clinic operations to budgeted/planned results

Participates in the interviewing, hiring, training of clinic staff

Evaluates, manages, counsels and terminates subordinate personnel

Provides direction to clinic personnel and relays corporate mandates, goals and objectives to field personnel

Works closely with staff via regular supervision to ensure the completion of performance goals

Communicates with and insures compliance with the various regulatory bodies (SAMHSA, DEA, CARF, JCAHO, HIPAA, etc.); manages preparation of various federal, state & local applications, filings, licensure, permits, approvals, etc

Identifies cost-saving opportunities, operational efficiencies, etc. and implements

Assists with partnering opportunities, linkage/support agreements and other critical relationships to drive census growth & meet regulatory requirements

Develops, monitors and provides reports on key performance indicators of clinic measures and reacts accordingly

Works closely with OTP Medical Director, Psychiatric consultant as applicable, OTP Compliance Manager and QA/QI activities in a variety of areas including, but not limited to – compliance with federal & state rules, laws & regulations; compliance with CARF / JCAHO, performance improvement initiatives, productivity goals, quality patient care, customer service, operational enhancement, growth of patient census, contractual requirements, standardization & conformity, best practices and plans for continuous improvement

Becomes familiar with OTP federal & state laws, regulations, etc. and the application of such

Becomes familiar with CARF/JCAHO standards and the application of such

Responsible for maintenance & updating of policy & procedure manual and clinic operations manuals and procedures

Serves as a clinic resource and provides or arranges for clinic training as requested/necessary

Maintains patient, employee and company confidentiality

Participates in community relations, education and development activities to drive and maintain census

Identifies and implements tactical steps to increase and retain census

Works with clinic team to insure operations are prepared to handle increased census

Participates in political activities to keep company connected within appropriate circles such as local government board meetings, MTP advisory board meetings, city/county administrator meetings, ADAA meetings, etc

Leads effort to identify, hire & train personnel with cultural diversity to meet the future clinic needs based on patient demographics – identifies cultural community leaders and networks

Participation in the overall Company Performance Improvement Process

Familiar with standards required by Board of Health, OSHA, etc. and the application of such

Assists as requested with marketing programs & literature development

Other duties as assigned

Qualification

Clinical program administrationSubstance abuse experienceHIPAA complianceLeadership skillsStrategic thinkingCustomer service focusInterpersonal skillsCommunication skills