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Allstate · 3 hours ago

Outside Auto Adjuster - Reno, NV

United States

Full-time

Remote

Senior Level

$60K/yr - $97K/yr

5+ years exp

Allstate is a leading insurance company dedicated to protecting families and their belongings from life’s uncertainties. The Outside Auto Adjuster is responsible for investigating, negotiating, and settling complex property damage and liability insurance claims, utilizing both field and virtual inspections to guide customers through the claims process.

BankingFinanceFinancial ServicesInsuranceInsurTechVenture Capital

No H1B

Responsibilities

Investigating, negotiating, and settling complex property damage and liability insurance claims

Writing estimates and guiding customers through the repair or total loss process

Evaluating damage on-site or collaborating with body shops and service providers

Using phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process

Evaluating and negotiating claims settlements with customers, vendors, third party carriers and claimants

Ensuring claims are documented accurately and in line with policy agreements

Maintaining clear, timely records in our claims system

Qualification

CCCOneAuto EstimatingClaims NegotiationsAuto Insurance ClaimsClaims ProcessingVerbal De-EscalationOrganizing

Required

5 years' experience in auto collision estimating using CCCOne

High School Diploma or a GED

Proficient written and verbal communication skills to effectively interact with customers

Strong attention to detail and ability to write precise and comprehensive estimates

Comfortable with utilizing technology and various platforms for claims processing

Excellent time management and organizational skills to manage multiple assignments effectively

Valid driver's license and willingness to travel as part of the job requirements

As a condition of employment, you may be expected to obtain an adjuster's license

All required licenses will need to be obtained within 60 days of hire

You must maintain all licensing required for your role. This includes any continuing education and/or other state-affiliated requirements for licensing renewal