Client Services Support Analyst jobs in United States
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Precision Medicine Group ยท 5 hours ago

Client Services Support Analyst

Precision Medicine Group is focused on transforming the way healthcare connects with customers through data science and analytics. The Client Services Support Analyst will work within the Client Services team to develop and deploy market access solutions for biopharmaceutical clients, ensuring client satisfaction and managing project plans effectively.

BiotechnologyHealth Care
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Responsibilities

Collaborate with mentors and leadership to understand 'why' and 'how' to best initiate projects to facilitate learning and career growth
Develop understanding of Managed Markets and payer data to improve client engagement and project management capabilities
Responsible for collecting business requirements based on client input and testing of product offerings
Responsible for project plan development, execution and maintenance. Collaborate with team members to communicate project accomplishments, risks and mitigation plans to keep project delivery on track
Facilitate requirements for creative design and Medical, Legal, Regulatory (MRL) submissions processes
Develop competency in client MRL review systems and approval processes
Coordinate meetings with Engagement, Business Intelligence and Application Teams and/or key content experts as necessary
Manage the client inquiry process to ensure client satisfaction

Qualification

Business Requirements GatheringClient EngagementProject ManagementMicrosoft Office SuiteProject CoordinationDetail OrientedCommunication SkillsCritical Thinking

Required

Bachelor's degree
Availability to work Eastern Standard Time and potentially outside the company's standard hours of operation when necessary
Internet connection that will support working on large files, video and audio calls
Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
Ability to travel up to 5%

Preferred

Project Coordination experience
Detail oriented self-starter with strong organizational and communication skills
Project Management Software

Benefits

Discretionary annual bonus
Health insurance
Retirement savings benefits
Life insurance
Disability benefits
Parental leave
Paid time off for sick leave and vacation

Company

Precision Medicine Group

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We founded Precision Medicine Group in 2012 because we believed there was a transformational opportunity to improve the process of bringing new drugs to market.

Funding

Current Stage
Late Stage

Leadership Team

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Mark Clein
Co-Founder & Chief Executive Officer
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Matt DeZee
Chief Financial Officer
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Company data provided by crunchbase